Enterprise Document Verification Agent

About the Role
This position involves direct engagement with customers to ensure their documentation is verified and the application process is smooth. The role requires excellent communication skills and self-motivation to manage tasks independently while ensuring timely follow-up and approvals.

Key Accountabilities

• Contact customers and schedule visits to verify customer documents.
• Fill out application forms for customers and review their order details.
• Verify and collect customer documents.
• Send requests to obtain finance approval if required.
• Scan the documents and submit originals to document management.
• Raise activity on the CRM and follow up on requests until approvals are received.

Qualifications, Experience, Skills and Competencies

• Qualifications:

  • Minimum Bachelor’s or higher degree in Telecommunications, Business, Computer Science, or related disciplines.

• Experience:

  • At least 1 year of sales experience.

• Skills:

  • Excellent written and verbal communication skills.
  • Self-motivated and able to work independently on tasks.
  • Strong time management skills.