Enterprise Sales Manager

We are looking for an experienced Enterprise Sales Manager responsible for winning new, strategic, high-value enterprise accounts for the company — major hotel groups, large F&B chains, and multi-site hospitality operators. Unlike the Business Development / SMB Acquisition team, which focuses on high-volume outbound to smaller, single-site venues, this role involves longer, more consultative sales cycles, larger deal sizes, multiple stakeholders, and greater strategic complexity. Success in this role means building and closing a pipeline of net-new enterprise logos, developing relationships with senior decision-makers across operations, IT, procurement, and finance, and structuring commercial deals that set the account up for long-term expansion. Once an account closes, it's handed to the Enterprise Account Management team for ongoing growth and retention — this role owns acquisition, not the long-term relationship.

Responsibilities

• Identify, research, and prioritize target enterprise accounts (hotel groups, large F&B chains, multi-site operators) based on strategic fit and revenue potential
• Build and manage a structured, data-driven pipeline of enterprise opportunities, focusing on the highest-value prospects
• Develop account-specific points of view and business cases that speak to enterprise-level priorities (multi-site rollout, centralized reporting, brand standards, cost consolidation)
• Run consultative, multi-stakeholder sales cycles from first contact through signed contract, typically involving decision-makers across operations, IT, procurement, finance, and executive sponsorship
• Lead executive-level conversations and presentations, tailoring the company's value proposition to each account's scale and complexity
• Structure and negotiate enterprise commercial terms, partnering with Commercial leadership on pricing, contract structure, and multi-site rollout plans
• Coordinate technical and product stakeholders as needed to address complex integration, security, or procurement requirements specific to enterprise buyers
• Maintain an accurate, up-to-date view of pipeline stage, deal size, and expected close timing in the CRM
• Provide regular forecasting and pipeline updates to leadership, with realistic assessments of deal risk and timing
• Build tailored proposals and business cases for each strategic opportunity, rather than relying on standardized SMB collateral
• Partner closely with the Enterprise Account Management team to ensure a smooth, well-documented handoff of newly signed accounts, setting them up for long-term growth and retention
• Coordinate with Product, Support, and Engineering during the sales cycle to validate feasibility for complex, multi-site, or custom requirements
• Work with Marketing to develop enterprise-specific collateral, case studies, and reference stories that support the sales cycle

Requirements

• 6+ years of experience in enterprise or strategic sales, ideally within SaaS, hospitality tech, or a related B2B technology environment.
• Proven track record of winning large, complex, multi-stakeholder deals — not just high-volume transactional sales.
• Experience selling to hotel groups, large F&B chains, or other multi-site hospitality/retail operators is strongly preferred.
• Confident engaging and influencing senior stakeholders (Director level and above), including in hospitality operations, IT, and procurement.
• Strong commercial acumen — able to structure and negotiate enterprise-level contracts and pricing.
• Excellent executive communication, presentation, and negotiation skills.
• Comfortable managing longer sales cycles (months, not weeks) with patience and persistence.
• Data-driven approach to pipeline management and forecasting.
• Fluency in English and Arabic required (French is a plus).
• Willingness to travel regularly to meet prospective enterprise clients.
• Highly proactive, entrepreneurial, and comfortable owning outcomes with a high degree of autonomy.