Enterprise Solutions Engineer - Middle East

The company is an AI research and product company transforming how we interact with technology. Since our launch in January 2023, we serve millions of users and thousands of businesses, including Deutsche Telekom and Meta. We’ve raised $781M in funding, with our last valuation at $11B.

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

Key Responsibilities:

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that communicate our product's value proposition.
• Create technical enablement resources to amplify the sales team's effectiveness.
• Build self-service tools and documentation empowering customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features and work with product teams to realize them.

Requirements:

• Passion for AI, technology, and the company's products.
• Enjoy working directly with customers, iterating on solutions, and providing tailored support.
• Ability to identify patterns that can be standardized and scaled.
• Strong empathy for customers, sales, and product teams.
• Technical background to assist customers in architecting integrations between our solutions and their systems.
• Experience working with customers, either through professional roles or initiatives like student clubs.
• Proficiency in Python, with a deep understanding of software development, software architecture, and common integration patterns.
• Excellent communication skills, adaptable to different audiences.

Work Conditions:
This role is remote and can be executed globally.
Office locations include Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw for those who prefer working from an office setting.

Language Requirements:
Proficiency in English is expected; any additional languages would be beneficial.

Join us if you're ready to work hard and create a lasting positive impact!