Enterprise Solutions Manager – Technology Managed Services

As an Enterprise Solutions Manager in the Managed Services sector at PwC, you will support the Enterprise Architect in designing, packaging, and managing end-to-end technology managed services offerings. Your role will encompass various areas such as cloud, IT service management, security, infrastructure, and applications.

You will be responsible for ensuring that the proposed solutions are technically sound, cost-effective, and aligned with client outcomes while enabling delivery teams to operate efficiently under defined SLAs/XLAs.

Key Responsibilities:

• Solution Development:

  • Assist in designing integrated managed services solutions across Cloud (IaaS, PaaS, SaaS), ITSM, Digital Workplace, Cybersecurity, Data & AI, Applications (SAP, Oracle, Microsoft), and Network/Infrastructure.
  • Prepare high-level and detailed solution designs and service catalogs.
  • Develop cost models and TCO/ROI justifications with support from architecture and finance teams.

• Pre-Sales & Proposal Support:

  • Contribute to RFP responses and engage with clients to gather requirements.
  • Assist in vendor and technology assessments to recommend the appropriate technology stack.

• Technology & Service Integration:

  • Coordinate with leads to ensure integrated, scalable, and compliant solutions.
  • Document handover packages for delivery teams, supporting smooth transitions from design to operations.

• Governance & Standards:

  • Maintain solutioning standards and track emerging technologies for portfolio inclusion.

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred).
• 10–15 years of experience in IT solution design, service management, or technology pre-sales.
• Strong understanding of ITIL-based service models and managed services frameworks.
• Familiarity with Cloud (AWS/Azure/GCP), ITSM, Security Operations, and Digital Workplace solutions.
• Strong communication and client-facing skills, capable of engaging with technical and business stakeholders.
• Relevant certifications (ITIL, Cloud Architect, TOGAF) are advantageous.

This role offers a unique opportunity to leverage your expertise in designing and managing technology solutions while contributing to a collaborative and inclusive work environment at PwC.