About the Role
This position involves providing technical support and ensuring the smooth operation of all show-related and park-wide equipment, including audio, video, lighting, networks, and special effects. The role encompasses routine maintenance, troubleshooting, and collaboration with production teams to enhance the operational quality of performances and events while adhering to safety standards and compliance regulations.
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Responsibilities
Technical Support:
- Provide technical support for all show-related and parkwide equipment including audio, video, lighting, network, and special effects.
- Conduct routine maintenance and inspections of technical equipment to ensure functionality and safety.
- Troubleshoot technical issues during rehearsals, shows, performances, interactions, events, and park operations; implement timely solutions to minimize disruptions.
Show Production:
- Involved in setup and teardown of show equipment and set pieces as per production requirements.
- Provide installation and control of technical requirements for each show or event and contribute ideas for enhancing the technical aspects.
- Coordinate with performers and crew members to ensure smooth transitions and cue execution during shows and events.
Safety and Compliance:
- Adhere to all safety protocols and procedures to maintain a safe working environment for yourself and others.
- Stay up to date with industry standards and regulations related to technical equipment and show production, ensuring compliance.
- Conduct regular safety checks of show venues and equipment to identify potential hazards and address them promptly.
Team Leadership:
- Provide guidance and support to technicians and stage technicians, fostering their professional development and growth within the department.
- Lead by example in maintaining a positive and collaborative work environment, promoting effective communication and teamwork among team members.
- Step up in the absence of the Team Leader.
Qualifications
Essential
- High school diploma or equivalent.
- Previous experience in technical roles within the entertainment industry, preferably in a theme park or similar setting.
- Proficiency in operating and troubleshooting various technical equipment such as lighting consoles, audio mixing boards, and video systems.
- Knowledge of operating entertainment show systems and show control systems is a must.
- Keen interest in technology and familiarity with the latest technologies and implementation.
- Proven ability in troubleshooting and problem-solving skills.
- Able to adhere to strict timelines.
- Clear understanding of both written and spoken English.
- Computer skills are essential.
- Ability to understand one-line drawings and schematics.
- Ability to spend long hours standing, if required.
- Possess a firm knowledge of installation tools and have the ability to use them.
- Ability to lift at least 25 kg.
Desirable
- Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics, or related field is highly preferred.
- Certification in Qsys, Extron, Medialon, Christie projectors, and Audinate.
- Previous experience in the amusement park industry is an advantage.
- Experience working in live shows and events.
- Operated audio and lighting systems for live entertainment.
- Experience in component repairs of audio, lighting, and video equipment.
- A people person who works well independently and as part of a larger team.
- Self-motivated and diligent in completing tasks.
- Knowledge of show automation and digital signal processing is an advantage.
- Familiarity with system integration and design.