ERP System Admin Team Lead

Position Overview
The ERP System Admin Team Lead is responsible for overseeing the administration, operation, and technical architecture of the organization’s ERP landscape. This role leads a team of ERP administrators and works closely with functional, development, and infrastructure teams to ensure the stability, security, and performance of ERP systems. This role plays a key part in planning and executing system upgrades, migrations, installations, and performance tuning, while ensuring adherence to IT best practices, compliance standards, and change management protocols.

Key Responsibilities

• Lead, mentor, and manage a team of ERP administrators and technical consultants.
• Oversee task allocation, team performance, and resource planning to ensure effective support and project delivery.
• Facilitate knowledge sharing, technical training, and adherence to best practices across the technical team.
• Manage the daily administration of the ERP system, including components like servers, databases, cloud platforms, monitors, and gateways.
• Monitor system performance, availability, and reliability, ensuring uptime and service level compliance.
• Perform routine tasks such as client copies, user administration, background job scheduling, and transport management.
• Plan and execute ERP installations, support packages, kernel upgrades, enhancement packs, and system refreshes.
• Coordinate and lead version upgrades and migrations.
• Ensure proper integration and operation of ERP on supported operating systems and cloud platforms.
• Oversee application of SAP security patches and kernel updates.
• Participate in planning and execution of disaster recovery (DR) testing and business continuity processes.
• Work closely with functional, development, and infrastructure teams to align technical planning with business objectives.
• Enforce and follow ITIL-based change management protocols for all administrative activities.

Skills

• Deep expertise in managing and administering SAP systems including S/4HANA, PI/PO/Integration Suite, Fiori, and BTP.
• Proven experience with installation, upgrade, support packages, enhancement packs, and kernel updates for SAP environments.
• Strong knowledge of SAP database HANA including backup, recovery, and performance tuning.
• Experience working on Linux, UNIX, and Windows Server environments supporting SAP applications.
• Ability to design, maintain, and scale SAP system architecture for high availability, performance, and disaster recovery readiness.
• Understanding S/4HANA architecture, system conversion, and migration best practices.
• Proficiency in managing the SAP transport landscape and adhering to ITIL-based change control procedures.
• Familiarity with SAP deployments on RISE with SAP, AWS, Azure, or Google Cloud Platform.
• Experience leading a team of SAP BASIS administrators or technical consultants, including performance management and skill development.
• Skilled in managing escalations, service requests, and collaboration with SAP support and third-party vendors.
• Skilled in creating clear technical documentation, operational procedures, and reporting for audits and compliance.

Minimum Qualifications

• Bachelor’s degree in computer science, Information Technology, Computer Applications, or a related field.
• 8+ years of hands-on experience in the SAP BASIS module.
• At least 3 years in a leadership or team lead role overseeing SAP projects.
• Proven experience in managing full lifecycle SAP implementations (Planning to go-live and support).
• SAP certification is a must, ideally in BASIS, HANA, or BTP.
• Prefer certified professional such as TOGAF, PMP, or ITIL.

Additional Compensation and Benefits
Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.