About the Role
- Manage 25-30 member relationships and participate in account planning with Leadership Client Managers and Account Executives.
- Assist members in achieving their Mission Critical Priorities by leveraging a mix of appropriate assets and personal experience/knowledge.
- Leverage subject matter expertise to provide solutions, insights, and guidance for the members.
- Provide valuable interactions and support by assessing member needs and developing a customized engagement plan in accordance with overall service deliverables and entitlements.
- Participate in all phases of the member lifecycle: pre-sale, onboarding, relationship management, delivery, review, and renewal.
- Responsible for member retention and contributing toward growth in the region through direct support of Sales in prospect cultivation, account plan development, and value demonstration activities.
- Host and/or participate in periodic onsite or remote member activities, including workshops, research analyst visits (where appropriate), round tables, and webinars (in collaboration with Research).
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You Must Have
- University graduate (Masters preferred) with 15+ years’ experience in a senior cyber security leadership role.
- Successful experience in roles such as CISO, CSO, Head of Cyber Security, as well as experience in consulting and advisory roles in the cybersecurity realm.
- In-depth understanding of Information Security, Cybersecurity, Risk Management, and Resilience from strategic planning to implementation in technical domains (e.g., OT Security, IAM, Data Security, Application Security, Cloud Security, Third Party Cyber Risk Management).
- Experience with strategy development, organizational design, initiative management, the application of metrics, and understanding of major industry trends.
- Critical thinking and problem solving to assess client situations and provide actionable outcome-based business/technical advice.
- High tolerance/evolved ability to lead and manage ambiguous situations.
- Excellent relationship management skills, including experience working with senior technology and business leaders.
- Experience coaching and mentoring senior-level leaders.
- Excellent public speaking and workshop facilitation skills.
- Strong time and client portfolio management skills.
- Willingness to travel 25% and upwards.
- Ability to work with minimal administrative support.
- Fluency in other European languages (German, French, Spanish, Italian) or Arabic preferred.
Who You Are
- Critical thinker and problem solver with the ability to assess our Members’ situations and provide actionable, outcome-based business/technical advice as well as leverage appropriate resources to help Members achieve results.
- Excellent relationship management skills, including experience working with C-level executives.
- Ability to build strategic internal partnerships with key roles across the organization to positively impact change.
- This client-facing position requires a high level of executive presence, an ability to build trust, and a capability to deliver value.
- Demonstrate superior verbal and written communication skills as well as strong facilitation and presentation skills.
Benefits
- Competitive base salary.
- Annual bonus potential.
- Excellent benefits package.
Travel and Work Environment
- Expect travel of 25% or more.
- Embrace a hybrid work environment that provides flexibility and support to thrive – working virtually when productive and getting together with colleagues in an engaging community.
The company is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.