About the Role / About the Job
This position entails managing 25-30 member relationships and collaborating with leadership client managers and account executives on account planning. You will assist members in achieving their Mission Critical Priorities by leveraging appropriate assets and your subject matter expertise to create service solutions tailored for members and multi-member accounts. Responsibilities include:
- Defining and delivering innovative solutions by assessing member needs and developing customized engagement plans in line with overall product strategy and deliverables.
- Conducting on-site briefings for clients to support key initiatives.
- Participating in all stages of the member lifecycle, including pre-sale, onboarding, relationship management, delivery, review, and renewal.
- Enhancing member retention and contributing to regional growth through direct support of sales in prospect cultivation, account plan development, and value demonstration activities.
- Hosting and participating in periodic onsite member activities, such as workshops, research analyst visits (where appropriate), roundtables, and webinars in collaboration with research.
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A Typical Day Might Look Like
- Actively manage relationships with members to ensure they receive necessary guidance and support.
- Collaborate with senior leadership on strategic planning and innovation initiatives.
- Use analytical skills to develop insights and strategies that meet member needs effectively.
Requirements
- University graduate (Master's preferred) with 10+ years of experience, including 5+ years in a senior sourcing, VM, procurement, or IT finance role, or in other SVM or procurement areas (e.g., consulting).
- In-depth understanding of the IT industry, its vendors and suppliers, and the roles of senior SVM, procurement, finance, and IT leadership.
- Experience in strategy development, organizational design, initiative management, application of metrics, and a clear grasp of major industry trends.
- High tolerance for leading and managing ambiguous situations.
You May Have
- A university degree (Master's preferred) with 15+ years of experience in senior management roles.
- Successful experience in roles such as CEO, General Manager, Chief Technology Officer (CTO), Chief Innovation Officer, or Chief Strategist with experience launching new technology products and services.
- Demonstrable entrepreneurial drive and a thorough understanding of business operations, including managing a P&L for a sizeable organization.
- Excellent coaching and mentorship capabilities for senior-level leaders.
- Strong relationship management skills, including experience interacting with C-level executives and leading teams.
- Ability to manage a client portfolio effectively with minimal administrative support.
- Willingness to travel 25% or more.
Who You Are
- A critical thinker and problem solver able to assess member situations and provide actionable, outcome-based advice.
- Skilled in building strategic internal partnerships that positively impact organizational change.
- This role is client-facing, requiring a high level of executive presence to build trust and deliver value.
- Superior verbal and written communication, facilitation, and presentation skills.
What Do We Offer?
In addition to an outstanding work environment with excellent growth potential, the position provides exceptional compensation and benefits, including:
- Competitive base salary
- Annual bonus potential
- Comprehensive benefits package
Additional Information
This role offers a unique opportunity to be at the center of the AI revolution and play a significant role in guiding clients through their AI journeys. With access to unmatched resources and expertise, you will help both the company and its clients innovate and grow. Join us to make a meaningful impact in a transformative field.
