About
The Expansion Executive is responsible for managing expansion sales requests from existing customers while driving upselling and cross-selling opportunities. This role ensures that expansion deals are efficiently processed while maximizing revenue through additional product sales. Since expansion revenue is typically self-driven by customer requests, the executive focuses on enhancing deal value by strategically including upsell and cross-sell products.
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What Will You Do
- Handle incoming new branch sales requests from existing customers.
- Generate and send quotes promptly, ensuring accuracy and alignment with customer needs.
- Track expansion requests and ensure timely follow-ups to close deals efficiently.
- Identify new upselling & cross-selling opportunities from existing customers through outbound activities.
- Recommend additional products to maximize revenue from expansion deals.
- Ensure that every expansion quote includes relevant upsell/cross-sell products before sending to the customer.
- Work closely with internal teams to ensure smooth processing of expansion sales.
- Communicate effectively with customers regarding their expansion needs and available solutions.
- Maintain accurate records of expansion requests in the CRM system.
What Are We Looking For
- 2+ years in sales, account management, or a related field.
- Experience in handling sales requests and generating quotes.
- Experience working with CRM systems to manage and track sales activities.
- Strong sales mindset with a focus on upselling and cross-selling.
- Excellent communication and negotiation skills.
- Detail-oriented with strong organizational abilities.
- Ability to work efficiently under pressure and meet deadlines.
- Experience in SaaS or technology sales is a plus.
- Knowledge of the company's products and their value to different business models is a plus.
What We Offer You
- We offer highly competitive compensation packages, including bonuses and the potential for shares.
- We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
- Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
- We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.
