As an Experience Design Lead at the company, you will lead multi-disciplinary teams in shaping end-to-end experiences for enterprise clients across the MENA region. This role involves moving from insight to strategy to design, bringing human-centered, data-grounded work to life within agile delivery squads and regional programs. You will be responsible for leading the design process from problem framing to shipped experiences and facilitating design thinking and collaboration workshops.
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Key Responsibilities:
- Lead user research, competitor benchmarking, and analysis.
- Create information architecture, customer journeys, and user flows aligned with business goals.
- Champion inclusive design and accessibility (WCAG) in all decisions.
- Prototype, test, and iterate design solutions based on insights and clear business objectives.
- Collaborate with cross-functional teams across Strategy, Product, Data, and Engineering.
- Mentor junior team members and lead by example.
Experience and Expertise:
- Minimum 10 years of experience in design-focused roles, with at least 3 years in leadership positions.
- Proven portfolio demonstrating impactful digital solutions across Web, Mobile, and connected experiences.
- Strong understanding of human-centered design principles across research, interaction, UI, and service design.
- Familiarity with modern design tools (e.g., Figma, Miro) and accessibility standards (e.g., WCAG).
- Good communication skills, able to convey ideas succinctly to executives and teams.
Regional Expertise:
- Strong understanding of the MENA markets, including unique challenges and opportunities.
Language Requirements: Not specified, but fluency in English is typically expected in a professional environment in Dubai.
Why Join the company?
- Participate in a growing creative team, focused on delivering exceptional experiences.
- Collaborate with experts across the broader region to develop innovative solutions.
- Thrive in a dynamic global organization that values autonomy, bold ideas, and continuous learning.
Application Process: Interested candidates should apply directly for the position. If your skills and experience align with the role, the Recruitment team at the company will reach out for the next steps.
