About the Role
The company wavespace in Riyadh is a flagship, executive-facing environment designed to host immersive client workshops, leadership engagements, and strategic programs across government, infrastructure, energy, and enterprise sectors. We are looking for a highly skilled and proactive Event Technology Support Specialist to lead and manage all aspects of technology support within the wavespace. This role is critical in delivering seamless, high-quality technology experiences and ensuring the success of client engagements.
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Your Key Responsibilities
- Lead technology planning and execution for client workshops, leadership sessions, and wavespace programs
- Configure and prepare the wavespace environment to enable immersive and design thinking experiences
- Conduct pre-session technical checks and dry runs with facilitators and stakeholders
- Provide real-time technical support during live sessions, ensuring rapid troubleshooting and fallback solutions
- Operate and maintain AV systems including LED walls, interactive displays, control systems, and Microsoft Teams Rooms
- Ensure technology readiness and perform routine health checks and maintenance
- Act as the primary on-site technology point of contact during workshops and events
- Collaborate with facilitators, account teams, vendors, and global wavespace teams
- Support onboarding and training of additional or backup support personnel
- Proactively identify and implement improvements to enhance client experience and technology reliability
- Ensure compliance with company security, governance, and risk standards
- Support inspections, audits, and readiness checks for key client engagements
Skills and Attributes for Success
- Strong troubleshooting skills across AV, hardware, software, and collaboration platforms
- Hands-on experience with enterprise AV systems and Microsoft Teams environments
- Ability to perform effectively in high-pressure, client-facing settings
- Excellent communication and stakeholder management skills
- Proactive mindset with a focus on continuous improvement and innovation
- Ability to work both independently and collaboratively in a fast-paced environment
Ideally, You’ll Also
- Hold AV certifications (e.g., CTS, Dante, Crestron, Extron)
- Possess networking knowledge including AV-over-IP concepts
- Have experience supporting executive briefing centres, innovation hubs, or similar environments
- Hold network certifications such as CompTIA Network+ or Cisco CCNA
- Be familiar with enterprise IT/AV governance, access control, and data security
- Have prior experience working in the Middle East or in culturally diverse client environments
- Be fluent in English, with Business Arabic proficiency strongly preferred
What We Look For
We are looking for a technically strong and client-focused professional who thrives in dynamic environments and is passionate about delivering exceptional experiences. The ideal candidate brings a blend of technical expertise, problem-solving capability, and confidence in engaging with senior stakeholders.
What We Offer You
At the company, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
