About the Role:
The Showroom Sales Assistant plays a critical role in driving sales by generating enquiries, following up, and booking orders according to set targets. This role involves actively seeking out new sales opportunities, engaging with current leads and key accounts, and providing exceptional customer service. The assistant is responsible for accurate and timely completion of monthly management reports and maintaining knowledge of sanitary ware products. Success in this role requires dynamic energy and determination to meet sales targets while effectively managing client relations and demonstrating product value.
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What You Will Do:
Sales Planning
- Ensure high level of customer service is maintained at all times.
- Record customer feedback and complaints.
- Keep track of inventory.
- Find new leads.
- Quantified results and facts and figures reports.
Sales Target Achievement
- Achieve Sales/Gross Margin Target set by management on a monthly, quarterly, and annual basis.
- Generate sales enquiries to achieve an order booking strike rate of 30% of quoted enquiries based on assigned sales targets.
- Produce pipeline reports monthly showing prospects.
Customer Relations and Networking
- Interact and engage customers for feedback related to competitors' pricing and products.
- Understand and analyze customer needs.
- Negotiate and close deals, handling complaints or objections.
- Gather and share customer feedback with internal teams.
- Maintain and develop client network to create good prospects.
Market Knowledge
- Maintain comprehensive knowledge of sanitary ware products and market intelligence.
- Stay updated on industry trends and competition in the assigned territory.
- Utilize market knowledge to enhance sales opportunities.
Communication and Reporting
- Demonstrate products and services effectively to potential customers.
- Prepare and review sales performance reports.
- Maintain accurate and comprehensive records and reports.
- Report successful deal closures.
Required Skills To Be Successful:
- Strong numerical and commercial awareness.
- Excellent interpersonal and communication skills.
- Ability to negotiate and close deals effectively.
- Self-motivated and results-driven with the ability to work under pressure.
What Qualifies You For The Role:
- Bachelor's degree is preferable; high school degree at minimum.
- 1-2 years of experience in sanitary wares, preferably with an understanding of the regional construction industry.
- Strong numerical skills with commercial awareness.
- Experience with building/construction materials.
- Excellent interpersonal and communication skills.
- Aptitude in delivering attractive presentations.
