About the Role
The role involves applying technical knowledge, principles, and best practices to supervise preventive and corrective maintenance activities for various facilities. The position emphasizes monitoring, controlling, and continuously improving maintenance processes to ensure operational efficiency and high-quality work standards across the facilities under responsibility.
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Key Responsibilities
- Ensure work quality on-site within the facilities under responsibility.
- Efficiently implement Planned Preventive and Corrective Maintenance.
- Conduct regular meetings with facility representatives to discuss and update the status of work orders.
- Review technical documents such as reports and quotations submitted by service providers.
- Validate assets included in service provider's PPM reports against actual data on the CAFM system.
Performance Indicators
- 0% back job within 3 days of completion.
- Completion of Work Orders as per agreed annual target (SLA).
- Customer Satisfaction percentage as per agreed annual target.
- 100% matching of the scope of work.
- Ensure all assets are maintained in PPM and accurately match the CAFM asset list.
Major Activities
- Ensure facility management services are carried out as per schedule and standard operating procedures.
- Provide technical recommendations during all maintenance stages.
- Review variation orders to service providers.
- Participate in handover of work with the projects department for renovation or construction works added to FM Scope of Work.
- Engage in technical negotiations with service providers.
- Coordinate with service providers to prepare and update reports related to maintenance activities.
- Monitor compliance of deliverables with facility representative inputs and requirements.
- Inspect and test MEP systems to ensure proper operation.
- Identify and troubleshoot mechanical, electrical, and plumbing problems.
- Resolve disputes or disagreements between facilities and maintenance contractors.
- Ensure contract conditions with maintenance contractors are followed, including timely payments.
- Coordinate maintenance contractor's work with other contractors on site.
- Ensure adherence to applicable safety regulations by the maintenance contractor.
- Maintain accurate records of all maintenance work performed.
Job Context
- Requires advanced knowledge in electrical and mechanical operations and maintenance processes.
- Direct impact on adhering to FM timescales in Facility Management plans.
- Monitoring compliance of deliverables is crucial in meeting End-User inputs and requirements.
Decision Making Authority
- Freedom to negotiate technical recommendations with service providers relevant to the facilities.
Organizational Focus
- Essential supporting role in deploying Facility Management methodologies to achieve service standards and define milestones, measures, impact, and outcomes.
Minimum Qualifications
- Bachelor’s Degree in Mechanical or Electrical Engineering.
Minimum Experience
- At least 5 years of experience in Facility Management.
Job-Specific Skills
- Teamwork skills.
- Knowledge of facility management.
- Proficiency in MS Office and ERP software (e.g., CAFM, Oracle, etc.).
Languages
- Proficient in Arabic and English.
Special Certifications
- Membership in SCE (Saudi Council of Engineers).
Competencies
- Ensures Accountability (Individual Contributor).
- Plans & Aligns (Individual Contributor).
- Focuses on the Customer (Individual Contributor).
- Learns Through Reflection (Individual Contributor).
- Fosters Collaboration (Individual Contributor).
Why Work for Us?
With a presence across the Middle East, North Africa, and Turkey (MENAT) region and a heritage of over 75 years of commercial success, we offer exciting opportunities worldwide. Our values of Respect, Innovation, a Pioneering Spirit, and Empowerment shape our culture, enabling ideas to flourish and people to thrive.
