ABOUT THE ROLE
The company unveils an amazing opportunity for a talented artisan to join our passionate and creative team as a Security Officer. In this role, you will support the Security Managers in ensuring the safety and protection of members, guests, colleagues, and the property at all times. You will follow established policies and procedures to maintain the highest security and well-being standards within the Club. The ideal candidate will be responsible for monitoring, patrolling, and responding to security incidents, all while maintaining a professional demeanor and delivering exceptional customer service.
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RESPONSIBILITIES
Your main duties and responsibilities include:
- Manage entry and exit points, ensuring only authorized personnel and visitors have access to restricted areas.
- Verify identification and credentials of individuals entering the premises.
- Respond promptly to alarms, emergencies, and disturbances.
- Take appropriate action to handle incidents such as theft, trespassing, or other security violations.
- Provide first aid or assist during medical emergencies until professional help arrives.
- Maintain detailed records of daily activities, incidents, and security breaches.
- Prepare and submit incident reports to management and law enforcement when necessary.
- Conduct routine inspections to identify potential safety hazards.
- Ensure compliance with company policies, procedures, and legal requirements related to security and safety.
- Assist members, their guests, and the Artisans by providing directions and information.
- Address inquiries and concerns in a professional and courteous manner.
- Deter potential security threats through visible presence and vigilance.
- Coordinate with local authorities and emergency services when required.
- Assist in investigations of security breaches or criminal activities on the premises.
REQUIREMENTS
The successful candidate will possess the following experience and skills:
- SIRA License or Certificate: This is a mandatory requirement for the role.
- Educational Background: Candidates should possess a Higher Secondary Education or equivalent.
- Experience: A minimum of 2 years of experience in security within the luxury hospitality industry.
- Communication Skills: Strong proficiency in English is essential, with additional languages considered desirable.
- First Aid and CPR: Basic knowledge of first aid and CPR is advantageous.
- Professionalism: Ability to remain composed and maintain self-control during challenging situations.
- Customer Service: A focus on providing excellent service to both employees and members.
- Social Interaction: Ability to engage and communicate effectively with individuals at different social levels and from diverse backgrounds.
- Personal Responsibility: A proactive attitude with the ability to think independently, take responsibility for your actions, and build effective relationships.
BENEFITS
The company is offering a competitive and attractive remuneration and benefits package.
