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Field Duty Manager OFS Telecom

Unlock employer Abu Dhabi, United Arab Emirates Posted: 30 Oct 2025

Financial

  • Estimate: $90k - $120k*
  • Zero income tax location

Accessibility

  • Office Only
  • No Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

The Field Duty Manager OFS Telecom will manage the Corrective & Preventive Maintenance Activities for Mobile Systems, including 5G, Public Wi-Fi, Core telecom, Enterprise Customer Radio Link, Customer Premises Equipment, and other relevant systems across the UAE. This role includes handling traffic management (provision, cessations, re-routing) and responding to network failures due to hardware issues. Duties also involve managing planned outages and the acceptance of new projects.

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Responsibilities:

  • Review productivity, work practices, and the efficient deployment of resources and personnel.
  • Manage network maintenance activities to ensure efficient operation in accordance with manufacturers’ guidelines, international telecom regulatory organizations, and internal policies.
  • Guide field staff in complex rectification and maintenance tasks.
  • Interface effectively with internal and external personnel to address operational issues.
  • Conduct regular audits of field staff and ensure compliance with safety and security guidelines.
  • Follow up on rectification of issues as per defined service level agreements (SLAs).
  • Investigate and provide incident reports for field staff visits.
  • Manage monthly PM site targets and rectify snags.
  • Co-ordinate with consultants, vendors, and contractors for site visits.
  • Represent the section in group meetings and generate management reports.
  • Manage outsourced activities and resources as per contract.
  • Schedule hardware checks and carry out independent site visits.

Requirements:

  • Bachelor’s degree or equivalent in Telecom Engineering from a reputable university.
  • 12-15 years of experience in field operation and maintenance of telecom networks.
  • Valid UAE driving license.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Work Conditions: On-site, Full-time.

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