About the Role
As a Field Engineer, you will be a crucial part of our Field Engineering team, tasked with maintaining the integrity of certification programs through safety and non-safety inspections and audits at customer facilities throughout Saudi Arabia. Engaging with a diverse range of clients, your role will encompass verifying that certified products continue to meet requirement standards and assisting customers at every stage of the certification lifecycle. You will enjoy a dynamic working environment, with daily challenges that may include everything from inspecting fire doors at schools to auditing the New Year’s Eve ball in Times Square. This position is ideal for a technically minded professional with an electrical or electronics background who values independence, strong customer relationships, and diverse exposure to various products and manufacturing settings.
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Responsibilities
- Conduct safety and non-safety inspections and audits at customer facilities in alignment with applicable standards and internal procedures.
- Verify compliance of certified electrical and electronic products, components, materials, labels, and markings with the requirements.
- Review production records, quality documentation, traceability programs, and prior inspection findings.
- Evaluate calibration of test equipment and witness factory testing activities when necessary.
- Prepare comprehensive inspection reports and document any non-conformances alongside corrective actions.
- Independently manage and schedule inspection activities, ensuring high quality and customer service.
- Serve as a trusted advisor to customers by answering inquiries and offering guidance on certification services.
- Collaborate with Engineering, Sales, Customer Service, Customer Advocacy, Label Center, and other internal teams to support customers throughout the product lifecycle.
- Build and maintain strong customer relationships, assisting them in navigating product launches, manufacturing changes, and ongoing certification requirements.
Qualifications
- Higher degree or technical diploma in Electrical Engineering, Electronics Engineering, Electrical Technology, Electronics Technology, or a related technical discipline.
- Relevant experience in auditing, inspection, compliance, product testing, or a related technical field.
- Knowledge of electrical/electronic products, components, manufacturing processes, or quality systems.
- Proficient communication skills in English, French, and the local language (both written and verbal).
- Ability to work autonomously, prioritize tasks effectively, and manage a field-based schedule.
- A customer-focused mindset complemented by strong interpersonal skills.
- Valid driver's license and willingness to undertake extensive travel.
Total Rewards
In considering your next career move, we recognize the importance of rewards. The salary range for this position considers job-related knowledge, skills, and experience. This role is also eligible for an annual bonus with a targeted payout of 5% of base salary. Benefits include:
- Annual paid leave
- Access to our ULS University to promote continuous learning and career growth
- Two volunteering days per year to engage in community activities
- Flexible working arrangements designed to achieve a balanced work-life dynamic.
This role is gender-neutral and open to all qualified applicants, regardless of gender identity or expression.
