Field Merchandiser

About the Role
The company is seeking a Field Merchandiser to represent the company across assigned retail partners. The role ensures products are available, correctly displayed, priced, and ready for customer demonstrations. The position also supports retailer staff and reports store and competitor feedback to the Tech business team. This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team.

Responsibilities
Merchandising & Store Presentation

• Execute merchandising standards and visual display guidelines across assigned stores.
• Ensure products are properly displayed, priced, tagged, and organized.
• Maintain clean, attractive, and customer-friendly product presentations.
• Implement promotional displays, seasonal campaigns, and new product launches.
• Monitor competitors' merchandising activities and market trends.
• Follow approved planograms and shelf-position guidelines across assigned stores.
• Keep display and demo units clean, secure, and correctly labelled with current prices and promotions.
• Install and maintain approved display materials and new-launch communication.
• Identify ways to improve product visibility and recommend them to the Business Manager - Tech.

Inventory & Stock Management

• Monitor stock levels and product availability on the sales floor.
• Identify out-of-stock items and coordinate replenishment with store teams.
• Ensure accurate product placement and stock rotation where required.
• Report slow-moving, damaged, or excess inventory.
• Check shelf and backroom stock and support replenishment to the sales floor.
• Report out-of-stocks, low or excess stock, old models, and damaged products.
• Place compatible accessories near the relevant products where permitted.
• Update displays for new products and remove outdated product information.

Store Visits & Compliance

• Conduct regular visits to assigned stores according to the approved schedule.
• Ensure compliance with visual merchandising and brand standards.
• Audit store displays and provide recommendations for improvement.
• Take and submit store photos and merchandising reports.
• Follow the approved store-visit plan and prioritize launches and urgent issues.
• Record each visit, completed actions, photos, and open issues in the approved report.
• Allow for travel time between stores and report access or schedule issues.
• Build good working relationships with store managers and sales teams.

Consumer Electronics Demo Readiness

• Check that display and demo units are powered, charged, secure, and working.
• Make sure demo content, accessories, and product information are available.
• Check basic app connection, device pairing, and software status.
• Report damaged, missing, or non-working demo units to the technician or Business Manager.
• Keep an accurate record of demo units and display materials where required.

Sales Support

• Support store teams in maximizing product visibility and sales opportunities.
• Assist in product launches, promotions, and marketing activations.
• Provide feedback on customer preferences and product performance.
• Give retailer staff short product refreshers on key features, demonstrations, and accessories.
• Report common customer questions and staff training needs to the Business Manager - Tech.
• Ensure product information is accurate and avoid unapproved pricing or warranty commitments.
• Use available sell-out data to focus on agreed store and product opportunities.

Reporting

• Prepare periodic merchandising activity reports.
• Track display compliance, stock availability, and promotional execution.
• Escalate merchandising issues requiring management attention.
• Track open issues, owners, and target dates, and escalate major or repeated problems.
• Monitor competitor products, prices, promotions, displays, and demo experience.

Skills & Experience

• Understanding of visual merchandising principles.
• Strong organizational and time management skills.
• Good communication and interpersonal skills.
• Ability to work independently and manage multiple store locations.
• Basic knowledge of Microsoft Excel, Word, and mobile reporting tools.
• Attention to detail and strong observation skills.
• Ability to stand for extended periods and move merchandising materials as needed.
• Flexibility to support weekend or promotional events when required.
• Comfortable using consumer technology, mobile apps, and basic device pairing.
• A valid UAE driving license is preferred.
• Good written and spoken English; other languages are an advantage.