If you are a Service Engineer specializing in Measurement Solutions and looking for an opportunity to grow your career, this role offers the chance to work with the company's industry-leading measurement technologies while delivering exceptional service to customers across the energy and process industries. You will play a key role in commissioning, maintaining, and optimizing the company's Roxar Multiphase Flow Meters (MPFM), Water Cut Meters (WCM), Subsea Wet Gas Meters (SWGM), Precision Flow Meters, Flare Gas Ultrasonic Flow Meters, and other measurement products. Through technical expertise, collaboration, and customer engagement, you will help strengthen customer loyalty while supporting the growth of the company's after-sales services business.
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Responsibilities:
- Carry out start-up and commissioning activities, fault analysis, investigations, and repair work for various measurement products, including planning, execution, and customer reporting.
- Provide advanced technical support to customers for the maintenance and optimization of the company's measurement solutions.
- Conduct site surveys and assessments to identify upgrade and consulting opportunities in collaboration with the Sales team.
- Guide Field Service Engineers in troubleshooting, delivering technical training, and providing support in escalated service situations for complex measurement products.
- Plan and execute Long-Term Service Agreements (LTSA) and Annual Maintenance Contracts (AMC) in line with contractual scope, terms, and conditions.
- Build and maintain strong customer relationships.
- Ensure performance metrics are measured and acted upon to meet key performance indicators.
- Identify opportunities for continuous improvement and implement actions for efficiency and service quality.
- Adhere to all Health, Safety, and Environmental policies and promote a safe working culture.
- Perform additional responsibilities as assigned by the line manager.
Qualifications:
- Engineering qualification in Instrumentation, Electronics, Electrical, Mechanical Engineering, or equivalent practical experience.
- Demonstrated experience in service, commissioning, and technical support in a relevant industrial or process control environment.
- Preferred: Extensive hands-on experience with measurement products and strong organizational skills.
- Professional proficiency in written and spoken English.
Company Culture:
At the company, we value collaboration, innovation, and diverse perspectives. We are committed to ongoing career development and fostering an inclusive culture. Our workplace prioritizes employee wellbeing, offering competitive benefits, flexible time off, and professional development opportunities.
Join the company and contribute to our mission of solving complex problems and making a positive impact across the globe.
