Field Service Engineer

About the Role
The Field Service Engineer is responsible for providing on-site technical support and services for the installation, maintenance, and repair of equipment and systems. Reporting to the Business Line Manager, this role focuses on ensuring a safe work environment and supporting our customers effectively during all phases of equipment operation.

Responsibilities

• Ensure a safe work environment by adhering to all company safe work procedures.
• Understand and apply industrial safe work processes and standards in the ASU, hydrocarbon, and petrochemical environments.
• Advise customer representatives and contractors on accurate equipment construction, pre-commissioning, and commissioning.
• Read and interpret prints, flows sheets, and product designs; liaise between field personnel and engineering/project managers to resolve technical issues.
• Troubleshoot and resolve problems by identifying, defining, analyzing, and making timely decisions involving customers and project management.
• Communicate effectively, maintaining free and open lines of communication.
• Travel independently to customer sites, representing the company.
• Generate trip reports after each visit, detailing the scope of work performed.
• Manage monthly expense reports, ensuring they are complete and accurate.
• Willingness to travel to both domestic and foreign sites.

Qualifications

• Technical or Associate's Degree.
• 10+ years of relevant experience in one or more of the following areas:
  • Air separation, natural gas liquefaction, or complex process control operations
  • Instrumentation and control
  • General maintenance of industrial equipment
  • Compressors and compressor maintenance
  • Turboexpander and compressor installation and maintenance
  • Industrial mechanical maintenance
  • Industrial electrical or electrician experience
  • Industrial Heating, Ventilation, Air Conditioning (HVAC)
• Fluency in English; proficiency in German is a plus.
• Ability to read P&ID, electrical drawings, design specifications, and engineering documents relevant to customer installations.
• Proficient in interpreting safety rules, material safety data sheets, operating and maintenance instructions, and procedure manuals.
• Capacity to work independently and under pressure to meet deadlines, set goals, and manage time effectively to achieve objectives.
• Valid driver's license required.
• Basic working knowledge of Microsoft Office applications including Word and Excel.