Field Service Engineer – In Vitro Diagnostics (Northern Region)

The company has been dedicated to advancing and optimizing laboratory practices for over 80 years, aiming to improve science and healthcare. We are committed to fostering a supportive culture that values diverse backgrounds, experiences, and perspectives of our associates.

In this role, you will:

• Utilize a strong Clinical Engineering background with experience on medical diagnostic equipment.
• Apply skills in instrumentation, diagnostic software, PLC, and electronic software.
• Perform technical fault finding, work with schematics and electronic diagrams, and demonstrate advanced troubleshooting abilities.
• Maintain a preventative maintenance schedule and liaise with corporate headquarters regularly.

As a Field Service Engineer, you will manage customer interactions, coordinate maintenance schedules, and ensure timely responses to customer inquiries. The role involves extensive travel and engaging with a 24/7 support environment, as the services provided are critical and can impact human lives.

Work Conditions:

• Full-time
• Hybrid work arrangement eligible (part-time on-site and part-time remote)
• Willingness to work irregular hours, including on-call, after hours, weekends, and public holidays

Qualifications:

• Bachelor of Science in Engineering – Biomedical, Clinical, or Electronic, or equivalent technical qualification.
• Two years of relevant experience preferred.
• Strong written and verbal communication skills.
• Ability to interface with diverse technical disciplines.
• Self-motivated and punctual.

Join the company to contribute to advancing diagnostic technology and improving patient lives globally. Explore the flexibility and challenges our organization offers as we foster a sustainable workforce.