At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—combined with a focus on diversity, inclusion, and equal opportunities, are key drivers in our aim to empower everyone to create sustainable solutions. This position reports to the Local/Hub Division Manager in Riyadh, Saudi Arabia, and is a full-time role.
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Your Role and Responsibilities:
- Deliver high-quality service in compliance with service procedures.
- Identify and address system and user problems arising from customers with short notice.
- Build strong relationships with customers; identify and establish relationships with potential customers, understand customer needs, and transform/develop them into business opportunities.
- Perform Robotics System Preventive or Corrective Maintenance.
- Execute Robot and PLC logic programming, testing, troubleshooting, and RobotStudio simulation.
- Communicate analytically with the R&D team of ABB to identify the root cause of issues.
- Provide product training to customers.
- Collaborate with service sales to support customers on system and product inquiries.
- Perform sales of preventive or corrective maintenance contracts and spare parts to end users.
Qualifications for the Role:
- Degree/Diploma in Mechanical/Electrical/Mechatronics/Electronics Engineering.
- Minimum 5 years of working experience in an automation environment.
- Experience in robotics is an added advantage.
- Understanding of fundamental engineering principles.
- Good command of English and strong communication skills.
- Experience in customer coordination is preferred.
- Self-starter capable of managing multiple tasks and functions, working effectively with minimal supervision.
Language Requirements:
- Strong command of English is required.
