At the company, we prioritize a people-first approach to enrich the lives of our employees, customers, shareholders, and communities. We aim to assist customers in accelerating their business transformations through simple, powerful, and secure solutions. We are seeking a Field Database Solutions Engineer who will take ownership of the pre-sales technical strategy for database opportunities across EMEA. This is a customer-centric role where you will use your deep database expertise alongside your consultative selling skills to understand and address customer challenges, design bespoke monitoring and performance solutions, and articulate the business value of the company’s offerings.
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Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Full-time, Remote, with regular travel mainly in Dubai and across the region.
Key Responsibilities:
- Take over the end-to-end SE strategy for database-focused customer engagements across EMEA.
- Conduct online and on-site product demonstrations tailored to the customer’s needs.
- Lead discovery sessions to understand customer landscapes, performance issues, and operational goals.
- Articulate the value of the company’s database solutions by translating technical metrics into business outcomes.
- Provide technical advisory services to sales teams and help customers in executing complex Proof of Concept (POC) engagements.
- Perform advanced pre-sales support, including configuration and troubleshooting of customer setup.
- Gather customer feedback to inform the product development teams about features and improvements.
- Maintain knowledge of industry trends and the company’s product portfolio to enable internal team members.
Required Skills & Experience:
- 3-4 years of experience in pre-sales or solutions engineering, ideally in a software vendor or systems integrator context.
- Strong expertise in one or more database technologies such as Microsoft SQL Server, Oracle, MySQL, PostgreSQL, or NoSQL databases.
- Understanding of database performance monitoring and optimization techniques.
- Excellent communication and presentation skills, with the ability to convey complex topics clearly.
- Fluency in English is required; proficiency in Arabic is preferred.
- Experience with cloud-based database services and hybrid architectures is advantageous.
Desirable Qualifications:
- Relevant industry certifications (e.g., Azure Database Administrator, Oracle Certified Professional).
- Familiarity with database DevOps practices and methodologies.
- Knowledge of value-based selling methodologies and experience with RFI/RFP processes.
The company is committed to equal employment and welcomes applications from all qualified individuals, irrespective of background.
