Finance Director - FACES

About the Role
As the Director of Finance for Faces, you will lead the financial strategy and performance agenda across markets and channels, driving profitable growth, strengthening financial discipline, and providing the commercial insights that shape business decisions. You will partner closely with the Managing Director and senior leadership to optimize profitability, accelerate e-commerce performance, enable strategic investment, and build a future-ready finance function.

What You’ll Be Doing
Your responsibilities will include:

• Plan and Forecast: Own the budget, rolling forecast, and long-range plan for Faces, ensuring one reconciled P&L, balance sheet, and cash view across markets and channels, and providing insightful guidance for decision making.
• Drive Profitability: Manage margin by brand, category, and channel. Oversee supplier terms, rebates, brand-funded income, discount and promotion economics, shrinkage, stock provisions, and the productivity of rent, marketing, and payroll.
• E-commerce and Marketplace Economics: Build and run the contribution P&L, assessing unit economics, customer acquisition cost and lifetime value, fulfilment cost per order, and develop investment gates to profitability for the channel.
• Store Network and CAPEX: Ensure door-level profitability, analyze lease and IFRS 16 impacts, and create robust business cases for openings, closures, renovations, and the Fragrance Bar rollout while managing the capex envelope.
• Inventory and Working Capital: Collaborate with merchandising and supply chain to manage stock plans, days of inventory, aged-stock clearance, seasonal builds (e.g., Ramadan, Fragrance Month), and cash conversion.
• Omnichannel Measurement: Define attribution rules, incentive economics, and customer KPIs across channels to ensure fair rewards and prevent double-counting.
• Executive Reporting: Deliver clear, decision-ready monthly reviews, KPI scorecards, and actionable variance insights to the MD, Group leadership, and the Board.
• Finance Transformation: Automate close, forecasting, and reporting processes; integrate AI and modern BI into workflows; and improve data quality alongside ERP and supply-chain system rollout.
• Governance and Control: Ensure compliance with IFRS, statutory regulations, tax/zakat/VAT, and e-invoicing across jurisdictions while managing FX exposure (particularly EGP) in collaboration with Group Finance and shared services.
• Team and Influence: Build and mentor a high-calibre finance team (operating from Dubai and Jordan) and influence cross-functional leaders through insight rather than authority.

What You’ll Need to Succeed

• Bachelor’s degree in Finance, Accounting, Economics or a related field; CFA, CPA/ACCA, or MBA strongly preferred.
• 12+ years of progressive experience in FP&A, commercial finance, or finance leadership, with 5+ years in retail, e-commerce, marketplaces, or the luxury/beauty sector.
• Experience managing the P&L and forecast of an omnichannel business generating $150M+ revenue, ideally across several emerging markets.
• A proven track record of transforming growth into profit through margin, cost, and capex enhancements with measurable results.
• Strong foundations in retail finance, including store P&L, leases (IFRS 16), inventory, and working capital management.
• Hands-on experience analyzing e-commerce unit economics (acquisition cost, lifetime value, contribution, fulfilment cost).
• 4+ years of leadership experience with the executive presence to effectively challenge and present to senior management and the Board.
• Proficient in advanced modelling, BI, and ERP (SAP) systems, with a practical background in automating finance-related tasks and utilizing AI.

Ways to Stand Out

• Experience with marketplace (1P/3P) or omnichannel retail finance; understanding loyalty and co-brand card programme economics.
• Background in beauty, fragrance, luxury, or specialty retail, with experience negotiating with brand partners.
• Knowledge of the Middle East market, particularly in KSA and Egypt; proficiency in Arabic is a plus.
• Experience leading ERP or planning-system implementations.
• Comfort operating within a fast-moving, family-owned group where priorities can shift quickly.

What We Can Offer You
We provide opportunities for you to realize your aspirations through enriching experiences, learning and development prospects, and exposure to diverse assignments within your role or via internal mobility. Our competitive benefits package includes health care, child education contributions, remote and flexible working options, as well as exclusive employee discounts.

Using GenAI in Your Application Process
To ensure a fair and consistent experience for all candidates, we request that assessments and interviews are completed independently without assistance from generative AI tools. This allows us to better understand your strengths and approaches to real situations.

We Invite All Applicants to Apply
Diversity of thought, culture, background, differing abilities, and perspectives is crucial to truly inspiring, exhilarating, and delighting our customers. We are committed to inclusion and diversity, encouraging all applicants to be a part of our exciting future and ensuring equal opportunity for all without regard to gender, age, race, religion, national origin, or disability status.