About the Role
Join the Healthcare & Life Sciences Pre-Sales Centre of Excellence at the company, where our mission is to create human-centred healthcare experiences powered by connected global data. As a Solution Engineer, you will leverage your deep industry knowledge combined with specialist technology expertise to partner closely with Sales and work with customers in the UAE and across the Middle East. This hybrid role involves customer-facing engagements, collaboration with regional teams, and office-based work, with travel across the region required. You will focus on the company Fusion Applications, including ERP/EPM, SCM, HCM, and CX.
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What Will You Do?
- Support and drive complex Finance & EPM opportunities.
- Use Health & Life Sciences expertise to recommend relevant, innovative solutions that help customers achieve their desired outcomes.
- Ensure customers’ key business requirements and motivations are fully understood and addressed.
- Present and articulate the value of the company SaaS Finance solutions to a range of internal and external stakeholders.
- Represent the company as a trusted advisor by sharing current and emerging product capabilities through workshops, customer engagements, and Health & Life Sciences events.
- Drive the strategic growth of Fusion Healthcare & Life Sciences Applications through active contribution to the Solution Engineering community.
- Partner with Sales teams throughout the sales cycle to articulate business value.
- Proactively overcome obstacles to help customers achieve their desired outcomes.
- Continually develop your skills and knowledge across the company SaaS ERP, EPM, and into SCM, HCM, and CX.
- Stay current with modern demonstration techniques.
- Understand the competitive landscape and confidently address objections.
What Skills Do You Need?
- Demonstrated leadership skills, with the ability to drive complex opportunities.
- Excellent communication and presentation skills.
- Innovative, solution-oriented thinking.
- Strong collaboration and relationship-building skills.
- Effective networking skills.
- Drive, resilience, and a proactive mindset.
- Curiosity and a commitment to continuous learning.
- Strong emotional intelligence.
- Ability to work independently and manage priorities effectively.
- Ability to translate complex customer needs into clear, value-led business solutions.
Basic Requirements:
- Bachelor's degree or equivalent.
- A minimum of 12 years’ experience in pre-sales, solution consulting, or a comparable role.
- Advanced, hands-on expertise in the company Fusion Cloud ERP and EPM Finance, or comparable cloud solutions from another enterprise technology provider.
- Hands-on experience with AI capabilities in the company Fusion Applications or comparable embedded AI capabilities in other enterprise SaaS platforms.
- Experience designing enterprise architectures using the company Fusion Applications or comparable enterprise cloud application platforms.
- Knowledge of sales methodologies and the associated processes and disciplines.
- Fluency in English and Arabic.
Preferred Experience:
- Experience supporting enterprise back-office transformation programmes ideally within Healthcare and/or Life Sciences customers.
- Experience leading multi-pillar solutions across ERP, EPM, SCM, HCM, and/or CX is desirable.
- Experience integrating the company Fusion Finance Applications or comparable enterprise applications with Healthcare EHR and/or Life Sciences solutions.
- Ability to apply technology to drive innovation; experience with design thinking and customer journey mapping is an advantage.
- Knowledge and experience in the Health Insurance industry is advantageous.
- A master’s degree or equivalent experience is desirable.
Expectations:
- Willing to travel as needed across the Middle East.
- Willing to work additional or irregular hours as needed and allowed by local regulations.