ABOUT THE ROLE
At the company Health & Life Sciences, the focus is on creating human-centered healthcare experiences powered by connected, global data. As a Solution Engineer, you will work closely with Sales and customers to shape innovative solution roadmaps and demonstrate measurable business value. Your success in this role will hinge on building trusted customer relationships, supporting a strong pipeline, and helping to win complex transformation opportunities across the Middle East from a base in the UAE. This hybrid role includes customer engagement, collaboration with regional teams, and office-based work, with a focus on the company Fusion Applications, including ERP/EPM, SCM, HCM, and CX.
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WHAT WILL YOU DO?
- Support and drive complex Finance & EPM opportunities.
- Utilize Health & Life Sciences expertise to recommend innovative solutions aligned with customer outcomes.
- Fully understand and address customers’ key business requirements and motivations.
- Present and articulate the value of the company SaaS Finance solutions to internal and external stakeholders.
- Represent the company as a trusted advisor by sharing current and emerging product capabilities through workshops and customer engagements.
- Contribute to the strategic growth of Fusion Healthcare & Life Sciences Applications within the Solution Engineering community.
- Partner with Sales teams throughout the sales cycle to articulate business value.
- Proactively address obstacles to help customers achieve their desired outcomes.
- Continually develop skills and knowledge of the company SaaS ERP, EPM, SCM, HCM, and CX.
- Stay current with modern demonstration techniques.
- Understand the competitive landscape and confidently handle objections.
WHAT SKILLS DO YOU NEED?
- Demonstrated leadership skills; ability to drive complex opportunities.
- Excellent communication and presentation skills.
- Innovative, solution-oriented thinking.
- Strong collaboration and relationship-building skills.
- Effective networking abilities.
- Drive, resilience, and a proactive mindset.
- Curiosity and commitment to continuous learning.
- Strong emotional intelligence.
- Independent work capability with effective priority management.
- Ability to translate complex customer needs into clear, value-led business solutions.
BASIC REQUIREMENTS
- Bachelor's degree or equivalent.
- A minimum of 10 years’ experience in pre-sales, solution consulting, or a similar role.
- Advanced, hands-on expertise in the company Fusion Cloud ERP and EPM Finance or comparable cloud solutions.
- Hands-on experience with AI capabilities in the company Fusion Applications or similar embedded AI in other SaaS platforms.
- Experience designing enterprise architectures using the company Fusion Applications or comparable enterprise cloud platforms.
- Experience integrating the company Fusion Finance Applications with Healthcare EHR or Life Sciences solutions.
- Knowledge of sales methodologies, processes, and disciplines.
- Fluency in English and Arabic.
PREFERRED EXPERIENCE
- Experience supporting enterprise back-office transformation programs preferably in Healthcare and/or Life Sciences.
- Leadership experience in multi-pillar solutions across ERP, EPM, SCM, HCM, and/or CX.
- Ability to apply technology for driving innovation; design thinking and customer journey mapping expertise is a plus.
- A Master’s degree or equivalent experience is desirable.
EXPECTATIONS
- Willingness to travel as needed across the Middle East.
- Willing to work additional or irregular hours as needed and permitted by local regulations.
QUALIFICATIONS
- Leading contributor both individually and as a team member, providing direction and mentoring.
- Work is non-routine and complex, applying advanced technical/business skills in your specialization.
- 3 years vendor (sales and marketing) experience.
- 7 years business experience with relevant computer applications or database/tools.
- Ability to implement advanced product features.
- Comprehensive knowledge of system and application design.
- In-depth knowledge of competitors.
- Demonstrated project management and excellent verbal/written communication skills including needs analysis, positioning, business justification, and closing techniques.
- Persuasive presentation and demonstration skills.
- Ability to travel as necessary.
- A/BS degree or equivalent; an advanced degree is highly desirable.
BENEFITS
- Competitive benefits including flexible medical, life insurance, and retirement options.
- Opportunities for community engagement through volunteer programs.
- Commitment to inclusion and accessibility for individuals with disabilities.
