About the Role
This position involves overseeing day-to-day facilities management and ensuring that infrastructure-related activities run smoothly across assigned zones within the company. You will play a crucial role in coordinating between various stakeholders, including maintenance teams and service providers, to maintain high operational standards. Regular inspections and consistent follow-up on client requests and maintenance issues are essential parts of this role, alongside a commitment to safety, compliance, and effective communication.
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Key Responsibilities
1. Zone Management & Site Coordination
- Coordinate day-to-day facilities management and infrastructure-related activities across assigned zones.
- Act as a coordination point between various representatives, maintenance teams, third-party service providers, and stakeholders.
- Conduct regular inspections of infrastructure and associated facilities to identify maintenance requirements.
- Address client requests, complaints, and outstanding maintenance issues to ensure timely resolutions.
- Maintain updated records of inspections, observations, corrective actions, and pending activities.
2. Third-Party Contractor & Service Provider Coordination
- Monitor the activities of client-appointed contractors operating within assigned zones.
- Facilitate contractor site visits and inspections while coordinating with relevant stakeholders.
- Conduct site inspections to verify work progress and quality of completed tasks.
- Identify delays and deficiencies in work and follow up with contractors for corrections.
- Support verification of completed works for client review and approval.
3. Infrastructure & Facilities Monitoring
- Oversee the maintenance and condition of infrastructure, including roads and drainage systems.
- Coordinate with service providers for maintenance and other applicable services.
- Identify and address unsafe or defective infrastructure promptly.
- Monitor unresolved maintenance issues and escalate concerns when necessary.
4. Work Order Management & Follow-up
- Monitor service requests and work orders through the CAFM system.
- Coordinate with maintenance teams to ensure completion of activities.
- Track pending work orders and escalate overdue issues to management.
5. Project Coordination & Work Verification
- Coordinate with project teams during minor works and infrastructure improvements.
- Monitor project progress against timelines and report any delays.
- Support snag inspections and ensure completion documentation is maintained.
6. Asset Management & Condition Reporting
- Assist in asset identification and maintain accurate asset registers.
- Conduct asset condition assessments and prepare recommendations.
- Report condition observations to management.
7. HSE, Compliance & Emergency Coordination
- Ensure compliance with HSE and other safety-related regulations.
- Report unsafe conditions and coordinate during emergency situations.
- Support emergency preparedness inspections and improvement plans.
8. Reporting, Documentation & Client Communication
- Prepare reports covering inspections and contractor activities.
- Maintain trackers for pending works and contractor performance.
- Attend meetings and ensure accurate meeting minutes and action records are prepared.
Qualifications, Experience and Skills
- Essential Qualification: Bachelor's Degree in Mechanical, Electrical, or Civil Engineering; qualifications in Facilities Management or related areas are also acceptable.
- Work Experience:
- Experience in Hard Facilities Management operations.
- Familiarity with preventive and corrective maintenance, SLAs, and KPIs.
- Proficient with CAFM/CMMS systems for work order monitoring.
- Proficient in MS Office applications, especially Excel, for tracking and reporting.
- Strong coordination and problem-solving skills with effective stakeholder management abilities.
- Familiarity with HSE requirements and risk assessments.
- Skills:
- Excellent communication and interpersonal skills.
- Strong organizational skills with time management capabilities.
- Proactive in identifying issues and following up on corrective actions.
- Ability to work independently and under pressure in an operational environment.
- Valid UAE driving license is required.
Work Environment
- This is a site-based position within the company, requiring regular site inspections and coordination meetings.
- Work combines both office-based coordination and field inspections in an active industrial environment.
- Flexibility in working hours is necessary to accommodate urgent operational requirements.
