The company delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. The company empowers practitioners to deliver predictive and generative AI and enables leaders to secure their AI assets. Organizations worldwide rely on the company for AI that makes sense for their business — today and in the future.
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In this high-impact role as a Forward Deployed Engagement Manager, you will lead the delivery of our most advanced customer initiatives. You will be the captain of the ship for enterprise customer engagements, specifically focusing on the deployment of Agentic AI and Generative AI solutions. You are not just a project manager; you are a technical translator and a strategic partner. Sitting at the intersection of business strategy and engineering execution, you will guide our customers through the complexities of adopting autonomous AI agents. Drawing on your background in software engineering or solution architecture, you will effectively manage technical risk while using your business acumen to ensure every project delivers measurable ROI.
Key Responsibilities
- Lead Complex AI Engagements: Own the end-to-end delivery lifecycle for high-stakes professional services engagements, managing scope, timeline, budget, and execution of projects building GenAI agents and predictive solutions.
- Bridge Business & Technology: Act as the primary translation layer between client business stakeholders (up to the C-suite) and the company’s technical delivery team (AI Engineers and Data Scientists), ensuring accurate translation of business goals into technical requirements.
- Technical Risk Management: Identify implementation risks early—related to data infrastructure, API integrations, or agent logic—and work with the engineering team to mitigate them before impacting the critical path.
- Stakeholder Management: Cultivate strong, trusted relationships with client sponsors, managing expectations, handling escalations, and navigating complex organizational dynamics to ensure project success.
- Drive Adoption & Change: Help customers understand how to operationalize and adopt Agentic workflows, advising on process changes required to integrate AI agents into their daily operations.
- Agile Delivery: Run agile sprints, stand-ups, and sprint reviews, ensuring the delivery team maintains high velocity and clear direction.
Requirements
- 7+ years of professional experience, including delivery of complex software or data products for enterprise clients.
- Experience in technical roles (e.g., Software Engineer, Solution Architect, Technical Lead) with progression into client-facing leadership roles (e.g., Engagement Manager, Technical Program Manager, Product Owner).
- Experience managing data science or machine learning projects.
- Technical undergraduate degree (Computer Science, Engineering, or similar); MBA preferred.
- PMP, Scrum Master (CSM), or cloud certifications (AWS, Azure, GCP) preferred.
- Experience working within a management consulting or technology consulting environment (Big 4 or boutique).
Location
Remote Dubai
