Salesforce is seeking a highly accomplished and senior-level Forward Deployed Engineer with over 5 years of experience to lead complex AI agentic deployments. The ideal candidate will be a seasoned technologist and strategic partner capable of designing and developing bespoke solutions that leverage our Agentforce platform and other cutting-edge technologies. This role focuses on leading technical engagements and mentoring junior peers, driving transformative AI solutions from initial concept through to successful deployment and ongoing optimization.
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As a Forward Deployed Engineer, you will play a crucial role in delivering cutting-edge AI solutions to our strategic clients. Your responsibilities will include:
- End-to-End Technical Delivery: Manage the technical delivery of complex AI solutions, writing critical code, configuring systems, and troubleshooting issues while overseeing junior team members.
- Design and Develop AI Solutions: Architect and implement high-quality, scalable production systems, particularly focusing on AI and Large Language Model (LLM) based solutions.
- Client Interaction: Work closely with customers to custom-build intelligent agents that integrate with existing systems while meeting unique business requirements.
- Data Management: Handle the complete data lifecycle, ensuring data readiness, optimization, and security.
- Technical Problem-Solving: Rapidly identify and resolve technical challenges throughout solution delivery phases.
- Innovation and Strategy: Become an expert in the Agentforce platform, contributing to enhancements based on real-world insights gathered from client interactions.
- Mentorship: Lead and mentor junior teams while driving best practices in code quality, security, and maintainability.
Required Qualifications:
- Over 5 years of experience in a hands-on delivery role for production solutions.
- Strong background in Computer Science or a related discipline.
- Expertise in programming languages such as JavaScript, Java, Python, or Apex.
- Extensive experience with AI/LLM technologies, including integration and prompt engineering.
- Profound knowledge of data modeling and analytics in enterprise settings.
- Significant familiarity with the Salesforce platform, including advanced configurations and development.
- Exceptional communication skills to convey complex technical concepts to diverse stakeholders.
- Willingness to travel up to 60% to customer sites.
Preferred Qualifications:
- Experience with Salesforce Data Cloud and the Agentforce platform.
- Background in developing conversational AI solutions in regulated industries.
- Advanced Salesforce platform certifications preferred.
This position offers an opportunity to redefine the future of AI and make a significant impact within and beyond Salesforce. Candidates are encouraged to apply to join our mission of delivering exceptional experiences to customers.
