Forward Deployed Engineering Manager (FDE Manager)

About the Role
We are seeking a Forward Deployed Engineering Manager (FDE Manager) who shares our passion for innovation and transformation. This role is critical in building advanced AI-driven solutions that enable our business partners to evolve and meet the growing demand for personalized, intelligent digital experiences.
The Forward Deployed Engineering Manager (FDE Manager) leads and scales a pod of elite engineers embedded directly within our most strategic customers. In this role, you are accountable for three things: the technical quality of the solutions your team builds, the success of your customer engagements, and the career growth of your engineers. You operate at the intersection of people leadership, technical strategy, and customer excellence. You must understand the technical substance of our deployments well enough to review architecture and unblock your team, while ensuring your engineers are kept at the right altitude—focused on high-level technical challenges rather than getting bogged down in basic project operations.

What You'll Do

• Lead Delivery & Customer Success

  • Own the Outcomes: Drive technical delivery across one or more concurrent enterprise customer engagements, ensuring that production systems meet customer expectations and operational standards.
  • Strategic Partnering: Act as the face of the engineering team to customer leadership and internal Go-To-Market (GTM) stakeholders.
  • Scope & Unblock: Translate highly ambiguous enterprise requirements into clear technical plans. Anticipate delivery risks, resolve escalations, and protect your team's bandwidth.

• People Leadership & Team Building

  • Hire & Scale: Attract, interview, and onboard top-tier engineering talent capable of thriving in high-intensity, customer-facing environments.
  • Coach & Develop: Act as a dedicated mentor. Drive performance management, set clear goals, and build career development plans across the FDE track.
  • Resource Management: Match engineers to projects based on their skill sets, career goals, and optimal staffing cadences, balancing team utilization with wellbeing.

• Technical Craft & Architecture

  • Player-Coach: Provide technical oversight for customer programs. Review architectural decisions, data pipelines, and code to ensure alignment with best practices.
  • Raise the Bar: Define and enforce what "great" looks like for your pod. Ensure CI/CD practices, evaluation frameworks, and readiness criteria are met for the systems your team builds.
  • Product Feedback Loop: Synthesize learnings, reusable patterns, and tooling from the field, and feed them back to the core Product and Engineering teams to improve the foundational platform.

What You Bring

• Experience: 7+ years of experience in Software Engineering, Data Engineering, or a related field, with at least 3+ years of direct engineering management experience.
• Technical Depth: Strong background in systems architecture, data pipelines, AI/ML deployments, or cloud infrastructure. Proficiency in languages like Python, TypeScript, Java, or Go.
• Customer-Facing DNA: Proven experience managing teams in customer-embedded, consulting-adjacent, or forward-deployed environments.
• Communication: Exceptional ability to translate complex technical concepts to non-technical executive stakeholders, while retaining the credibility to debate architecture with senior engineers.
• Agility: A track record of thriving in fast-paced, ambiguous, and rapidly scaling startup or enterprise environments.

Bonus Points

• Prior experience deploying AI/ML models or Agentic AI applications in enterprise production environments.
• Deep familiarity with modern cloud infrastructure (AWS, GCP, Azure) and enterprise data platforms (e.g., Databricks, Snowflake, Palantir Foundry).

Location: Dubai, UAE
Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.
Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package.