Franchise Manager

About the Role
We are looking for a Franchise Manager to join a well-established company in the restaurant industry based in Al Ain, UAE. The successful candidate will be integral to expanding franchise operations both locally and internationally, ensuring the highest standards of operational excellence and customer satisfaction.

Key Responsibilities

• Develop and execute franchise sales plans to expand the brand's presence locally and internationally.
• Identify, evaluate, and recruit potential franchise partners.
• Prepare and deliver detailed franchise proposals, presentations, and investment documents tailored to potential investors.
• Conduct market research, feasibility studies, and financial modeling to assess franchise opportunities.
• Manage the full onboarding process for new franchisees, including site selection, design and layout coordination, brand orientation, procurement planning, and operational setup.
• Monitor and evaluate franchisee operations to ensure compliance with brand standards, SOPs, and customer experience expectations.
• Provide ongoing training and operational guidance to new and existing franchisees.
• Conduct periodic operational audits and compliance checks to maintain brand integrity.
• Coordinate with the finance team on royalty management, fee collection, and reconciliation of franchise-related financial obligations.

Requirements

• Bachelor's or Master's degree in Business Administration, Marketing, or Hospitality Management.
• Minimum 8–10 years of experience in franchise management or business development within the F&B industry.
• Strong commercial acumen with experience in franchise sales, operations, and business relationship management.
• In-depth understanding of restaurant operations, P&L analysis, and profitability management.
• Excellent communication, presentation, and negotiation skills.
• Strong leadership and team development capabilities.
• Proficiency in MS Office, CRM, and ERP systems.

Benefits

• Competitive Salary.
• Employee Benefits as per the UAE Labor Law.