The company is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. The company aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.
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Location
Riyadh, Riyadh, Saudi Arabia
Responsibilities
- Monitor alerts triggered in the fraud management system on a daily basis and decide on the necessary actions, which may include blocking cards, placing temporary holds to verify transaction authenticity, escalating cases, and more.
- Conduct Enhanced Due Diligence (EDD) after blocking any card or confirming suspected transactions and coordinate with the company fraud department when card replacement is needed.
- Perform record keeping of confirmed fraud and preparation of reports on fraud trends, patterns, and losses.
- Coordinate with the company fraud department for regular fraud rule enhancements to be introduced in the fraud management system to have a more efficient and effective monitoring.
Qualifications
- Bachelor’s degree in business, finance, or equivalent field of studies
- Experience in fraud monitoring and analysis is a plus, preferably if related to card payments (issuing and acquiring).
- Accuracy and a keen eye for details
- Acknowledgement and compliance with policies and procedures and regulatory requirements
- Good analytical, problem-solving, and time management skills
- Good communication skills in English and Arabic language
