About the Role
We are seeking an Operations Project Manager / Right Hand to the COO to join our team behind three Direct-to-Consumer (DTC) brands. This position is ideal for someone who thrives in fast-paced e-commerce environments and enjoys creating structure and organization within them. As a hands-on and cross-functional role, you will work directly with the COO and take on diverse responsibilities that will significantly impact our business.
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Key Responsibilities
- Build and monitor dashboards across marketing, supply chain, and operations.
- Analyze performance drops, identify root causes, and transform data insights into actionable outcomes.
- Coordinate campaigns and oversee high-level e-commerce projects across various teams.
- Maintain oversight of inventory, timelines, and execution to ensure no details are overlooked.
- Focus on the implementation of AI workflows and automation to enhance departmental efficiency.
- Follow a clear growth path towards the Head of Operations position.
What We’re Looking For
- Several years of experience in DTC e-commerce across multiple functional areas.
- Strong project management skills with a proven track record of reliable execution.
- Proficiency in data analysis using GA4, Shopify Analytics, and Google Sheets.
- Hands-on experience with AI tools, including Claude and ChatGPT, as well as familiarity with AI workflow processes.
- Comfortable navigating platforms such as Shopify, Meta Ads Manager, and ClickUp/Asana.
- Fluent in English, with the ability to work independently and proactively.
This role is distinct from a traditional project management position; we are looking for an individual who is highly organized, data-driven, proactive, and capable of taking initiative on various projects and topics. If this aligns with your skills and experience, we would love to discuss this opportunity further.
