About the Role
Linguists are essential to our operations, ensuring that our deliverables meet the highest standards before reaching clients. In this client-facing Language Lead position, you will be responsible for translating and proofreading documents for a diverse client base in the Life Science industries, as well as managing quality and coordinating a team of linguists. This is a remote freelance position open to candidates worldwide.
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Key Responsibilities
Client Engagement & Quality Management
- Act as a client-facing linguistic point of contact, representing the company with professionalism.
- Review and investigate client complaints and quality-related issues, determine root causes, and provide timely, well-documented responses and corrective actions.
- Maintain language quality standards across projects and accounts.
- Manage language assets, including translation memories (TMs), glossaries, and style guides, ensuring they are accurate, consistent, and up to date.
Project & Team Coordination
- Work closely with Project Managers to understand project requirements, scope, timelines, and client expectations.
- Gather and relay client feedback, and incorporate it into ongoing and future work.
- Manage and guide a group of linguists, including assigning work, providing feedback, and ensuring adherence to client requirements and quality standards.
Linguistic Delivery
- Translate and proofread Life Science documents, ensuring accuracy, consistency, and compliance with client and regulatory terminology.
Qualifications, Skills & Experience Required
- Exceptional written and verbal communication skills in English and Simplified Chinese (China).
- Expertise in one or more of the specified fields.
- Strong attention to detail, including spelling and grammar accuracy.
- Ability to maintain professionalism and deliver high-quality work under tight deadlines.
- Strong client communication skills, with the ability to handle complaints and feedback diplomatically and constructively.
- Ability to manage, mentor, and provide clear feedback to other linguists.
- Strong organizational skills and the ability to collaborate with Project Managers and cross-functional teams.
Job Requirements
Applicants must fulfill at least ONE of the following criteria:
- Hold a degree in Translation, Linguistics, Language Studies, or an equivalent program with significant translation training from a recognized university;
- Have 2 years of professional translation experience plus a college degree;
- Have 5 years of professional translation experience without a college degree; OR
- Possess a translation competence certificate issued by an appropriate government authority.
Preferred Experience
- Academic background in pharmacy, pharmaceutical sciences, chemistry, biochemistry, or a related field.
- Experience translating regulatory/pharmaceutical documents.
- Familiarity with CTD structure and terminology, and CMC technical content.
- Prior experience in a lead, reviewer, or quality management role, including handling client feedback or complaints.
- Experience with language asset management (TMs, termbases, style guides) and CAT tools.
Important Information
- Applicants will be required to sign a confidentiality agreement.
- Free translation and MTPE assessments will be administered to evaluate skills.
- If your profile matches these requirements, please apply directly by submitting your most recent CV.
- In your CV, please clearly outline:
- Your relevant experience in translation and proofreading, and any experience in quality management, client communication, or team leadership;
- Your best per-word rate for translation and hourly rate for MTPE services (in USD).
Only candidates who meet all requirements will be contacted.