About the Job
Geidea is a forward-thinking company established in 2008, dedicated to providing customer-focused digital payment solutions that empower businesses of all sizes. As we continue to grow, we are seeking a Functional Analyst Sr. Lead for SAP C4C in Riyadh, Saudi Arabia.
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Job Purpose:
The Functional Analyst Sr. Lead will be responsible for overseeing all phases of implementation for SAP C4C Sales & Service, including administration, support, and maintenance.
Key Responsibilities:
- Implement new software applications required by the company and ensure their efficient deployment.
- Identify and prioritize necessary application customizations while performing both analysis and design phases.
- Supervise and undertake the development of software customizations, ensuring all programs have adequate technical and functional documentation.
- Assess that both purchased and bespoke software applications comply with company quality policy and good IT practices.
- Provide necessary training for users, including first-line support.
- Liaise with software manufacturers for second-line support.
- Perform software administration tasks and deploy new application releases and fixes.
- Develop and maintain related policies and procedures.
Qualifications:
- 5 to 7 years of experience in a relevant role.
- Degree in Computer Science, Information Systems, or a similar field.
- Experience in executing end-to-end SAP C4C Sales and Service implementations.
- SAP certification in the area of specialty.
Core Values:
At Geidea, our values guide how we operate:
- Customer First: Embedded in our design thinking and customer service approach.
- Open: Constantly improving and evolving.
- Real: No jargon, no excuses.
- Bold: Challenge ourselves and our thinking.
- Resilient: Bounce back stronger after failures.
- Collaborative: Achieve more as a team.
We are committed to changing lives by continuously striving for better solutions.
