About the Role
The GE APM (Asset Performance Management) Consultant is responsible for providing consultancy to customers, translating their requirements into workable solutions. The consultant manages on-site training, follows up on service tickets, and regularly recommends enhancements and new features.
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Main Duties and Responsibilities
- Utilize deep functional domain experience with Inspections, Risk Based Inspections (RBI), and Thickness Monitoring to:
- Conduct blueprint workshops to gather and document client requirements.
- Provide user training on above topics.
- Maintain good knowledge of GE APM software focused on Mechanical Integrity (IM, TM, RBI) and foundation modules, including functionalities, configurations, admin settings, and data loading.
- Leverage industry experience, equipment knowledge, software expertise, and customer satisfaction skills to deliver exceptional predictive analytics and monitoring solutions to assigned customer accounts.
- Support project teams in analyzing and reviewing APM Mechanical Integrity deliverables to ensure high quality and build customer confidence.
- Assist in customer projects by delivering mechanical integrity consulting services and advising customers on work process and system configuration options.
- Exhibit technical and functional aptitude in asset management methodologies, including RCA and RBI.
- Ensure successful implementation of APM work processes and products at customer sites.
- Lead the facilitation of IM/TM/RBI, working closely with customers to implement processes within their work management systems.
- Provide consulting in mechanical integrity focusing on RBI, Inspection Management, Thickness Monitoring, and improvement identification.
- Meet customer maintenance planning needs by applying practical knowledge for implementing Maintenance Plans, Maintenance Items, and Task Lists.
- Translate functional and technical MI concepts into processes and configurations.
- Develop relationships with client team members to help clients achieve targeted success.
- Assist client project teams by providing direction and preventing missteps by the client.
- Ensure client confidence and project success by leveraging APM Integrity capabilities; understand MI module functions and interfaces, various implementation methods, and the client's business requirements.
- Support project teams by building client relationships, managing expectations, and meeting or exceeding client goals.
Position Requirements
Key competencies:
- Customer Centric
- Accountable
- Good Communication
- Good Problem Solving
Education
- Degree in Mechanical Engineering
Experience
- Minimum 7 years relevant experience.
