About the Job
We are looking for an experienced Global Access Management (GAM) Engineer to lead the implementation and operational management of Identity Governance and Administration (IGA) and Identity and Access Management (IAM) solutions. The ideal candidate will have strong expertise in access governance, identity lifecycle management, role-based access control, and Segregation of Duties (SoD).
The role involves designing and implementing access management frameworks, automating identity lifecycle workflows, managing access certification campaigns, and ensuring compliance with enterprise security policies and regulatory requirements.
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Key Responsibilities
- Design, implement, and manage IAM/IGA solutions using leading industry platforms.
- Conduct access governance assessments and develop target operating models and phased implementation roadmaps.
- Configure IAM/IGA platforms, including integration with HR, Active Directory, ITSM, and PAM systems.
- Design and implement role-based access control (RBAC), role mining, approval structures, and access exception handling.
- Develop and automate joiner, mover, and leaver (JML) workflows, including access provisioning, modification, and de-provisioning.
- Plan and execute User Access Review (UAR) and access certification campaigns across enterprise applications.
- Design and maintain Segregation of Duties (SoD) frameworks, rulesets, conflict remediation processes, and mitigating controls.
- Manage application onboarding, access model definition, role design, and standardized onboarding procedures.
- Integrate IAM/IGA solutions with Privileged Access Management (PAM) platforms and enforce appropriate access controls.
- Handle emergency access, break-glass scenarios, and access exceptions in accordance with security policies.
- Monitor operational SLAs and KPIs, maintain dashboards, and ensure effective service delivery.
- Support internal and external audits by providing evidence related to access provisioning, privileged access, SoD violations, and access reviews.
- Track audit findings, coordinate remediation activities, and ensure compliance with applicable regulatory requirements.
- Manage the IAM/IGA/PAM toolchain lifecycle, including configurations, integrations, upgrades, and vendor coordination.
- Prepare operational documentation, runbooks, support models, and audit-ready evidence for business-as-usual (BAU) operations.
Required Technical Skills
- 7–10 years of experience in IAM, IGA, access governance, or access management roles.
- Hands-on experience with major IAM/IGA platforms.
- Strong understanding of identity lifecycle management, access governance, and access provisioning workflows.
- Experience designing and executing enterprise-scale UAR and access certification campaigns.
- Practical knowledge of directory services, including Microsoft Active Directory and LDAP.
- Strong understanding of RBAC, access models, approval workflows, and role design.
- Experience designing and operating SoD frameworks, rulesets, and conflict remediation processes.
- Experience integrating IAM/IGA solutions with PAM platforms and other enterprise systems.
- Familiarity with authentication concepts, including Multi-Factor Authentication (MFA), Single Sign-On (SSO), and service accounts.
- Experience with ITSM tools and request management workflows.
- Ability to define and monitor operational SLAs and KPIs.
- Strong analytical, problem-solving, documentation, and stakeholder management skills.
Preferred Qualifications
- Exposure to PAM solutions and privileged access governance.
- Experience supporting legacy systems, network devices, or operational technology (OT) environments.
- Experience with IAM/IGA implementation, configuration, integration, testing, and production deployment.
- Familiarity with enterprise application onboarding and access governance playbooks.
- Experience supporting audit, compliance, and regulatory assessments.
- Vendor certifications in IAM, IGA, or PAM technologies.
- Relevant cybersecurity or information security certifications.