ABOUT THE ROLE
The Global Key Account Manager – Chinese Global Accounts will lead the development and execution of the company's global strategy for selected Chinese multinational customers with growing international operations. This role aims to strengthen customer experience, ensure consistent global governance, coordinate pricing policies worldwide, and accelerate business growth across Methionine, Vitamins, and Specialty products. The successful candidate will act as the primary coordinator between the company's regional teams, Strategic Business Units, and the customers' global decision makers, ensuring one voice on pricing, one account strategy, and one coordinated execution model across all regions. The position will initially focus on strategic Chinese accounts and support their expansion throughout IMEA and other international markets corresponding to a travel frequency of 60%.
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KEY RESPONSIBILITIES
Strategic Key Account Development
- Develop and implement 3-year Global Key Account Plans for assigned customers.
- Define strategic priorities and growth initiatives across all regions.
- Increase the company's share of wallet within key customers.
- Protect and grow the company's core Methionine business.
- Accelerate Specialty products penetration across customer operations.
- Build strategic partnerships and strengthen the company's position from supplier to preferred partner.
Global Pricing Governance
- Act as the single coordination point for pricing governance of assigned Chinese Global Accounts.
- Align pricing strategies with SBUs, regional leaders, and commercial teams.
- Negotiate global framework agreements and strategic commercial conditions.
- Ensure consistency of commercial policies across regions.
- Coordinate global bidding processes when applicable.
International Business Expansion
- Identify and develop business opportunities outside China.
- Support the expansion of Chinese key accounts in IMEA.
- Coordinate local account managers and regional teams to execute growth initiatives.
- Ensure strategic alignment between customer headquarters with the support of Chinese local account managers and overseas affiliates.
Customer Relationship Management
- Build strong relationships with key decision makers in China and internationally.
- Develop customer intimacy through deep understanding of customer organizations, business models, and growth strategies.
- Maintain regular executive-level engagement with customer headquarters.
- Resolve customer issues and facilitate cross-functional collaboration.
Cross-Functional Leadership
- Lead and coordinate global Key Account teams without direct reporting authority.
- Facilitate collaboration between Sales, Marketing, Technical Service, R&D, Supply Chain, and SBUs.
- Drive execution of account plans across regions.
- Ensure effective use of CRM (ACE) to monitor opportunities, projects, and action plans.
Specialty Growth Acceleration
- Build and maintain a robust pipeline for Specialty products.
- Drive above-market growth through structured account development.
- Identify opportunities for new product introductions and cross-selling.
- Coordinate technical validations and customer development projects.
Key Account Governance
- Implement best practices in Global Key Account Management.
- Define KPIs and monitor account performance.
- Provide regular business reviews and strategic updates.
- Contribute to the continuous development of the company's Global Key Account Management capabilities.
EDUCATION
Bachelor's or Master's degree in:
- Animal Nutrition
- Veterinary Sciences
- Agronomy
- Business Administration
- Marketing
- Related field
- MBA considered an advantage.
WHAT WE OFFER
- Inclusive & Diverse Culture: Be part of a multicultural and global team of 62 nationalities, operating in 100+ countries, that values diversity, promotes inclusion, and supports work-life balance in a respectful and safe work environment.
- Benefits: Care program, vacation & paid time off, profit-sharing, and performance incentives.
- Learning & Career Development: Benefit from continuous training, mentoring, and learning programs, with equal access to career advancement and leadership opportunities.
- Sustainable and Innovative Company: Work on meaningful projects using cutting-edge technology, with the freedom to innovate and make a real difference. Because we contribute to feeding 8 billion people, sustainability is not an option - it is our ambition.