About the role
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We're looking for an experienced payroll specialist to join our Global Payroll Operations team. We are rapidly expanding to serve the needs of employees and employers all over the world. Our Global Payroll Operations team plays a critical role in ensuring the success of our global payroll products, which are natively built and fully integrated with our broader suite of products.
As we expand our product offerings globally, there is a crucial business need to develop new capabilities around global product operations and country-specific payroll expertise outside of the US. This role, Global Payroll Operations Specialist, is a key hire for the team that will be fully dedicated to developing and executing these new capabilities. This role will own all operational aspects across select countries, build relationships with our external partners, and drive our expansion into new customer segments and geographies. Additionally, this role brings critical country-specific payroll expertise to support the development of our natively built payroll software.
This is an exciting role that requires significant cross-departmental engagement with a major impact on the product and customer experience.
What you will do
- Execute timely payroll, filings, and payments for all customers across key countries.
- Drive issue resolution and communication with various government agencies and partners; you will directly interface with our customers and resolve issues on their behalf.
- Work closely with Global Payroll Engineering and Product teams to ensure that:
- Natively built payroll software supports key payroll and tax compliance requirements.
- Product bugs and product issues (e.g., calculation errors, file generation errors) are quickly addressed.
- Internal tooling requirements are properly prioritized and implemented.
What you will need
- Minimum of 5+ years in a UAE payroll processing role, and ideally 2+ years in a client-facing role.
- Expert knowledge of UAE payroll.
- Bonus if you have experience running payroll in other EMEA countries.
- Process payroll activities in accordance with company guidelines, social security, legislation, and local tax requirements.
- Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with Salesforce queues, JIRA, and Confluence a plus.
- Ability to review and validate calculations.
- Must have understanding of payroll concepts.
- Strong knowledge of payroll regulations.
- Has working experience with payroll-related systems and software.
- Deep understanding of leave entitlements.
- Good knowledge of labor legislation.
- Strong organizational skills and able to work under strict deadlines.
- Fluent in Arabic and English - written and spoken.
Please apply with CV in English.
