In line with the vision of being a global trade enabler, DP World seeks to develop multiple business lines to connect and enable the global movement of goods. This includes initiatives like e-commerce for buyers to discover what they want to buy and global logistics to deliver the goods to them. The DP World Ports & Terminals customer platform (CCS) provides fast, customer-friendly, and efficient online services to port users, partners, and ancillary service providers across DP World’s 70+ terminals. The CCS platform provides end-to-end visibility and control throughout the cargo/container’s journey across DP World Terminals.
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Key Accountabilities
- Work closely with Group P&T product and engineering teams, DP World P&T Customer Portal product teams, and Group engineering and QA teams to crystallize scope and feature sets.
- Establish schedules for delivery, track milestones, and report on them.
- Build a strong rapport across multiple departments, resolve conflicts, and unblock projects by rallying the right set of people.
- Understand business objectives and make trade-offs that will maximize business value while minimizing delays.
- Act as an ambassador for DP World by promoting and demonstrating positive behaviors in line with DP World’s Founder’s Principles, values, and culture.
Qualifications, Experience and Skills
- Bachelor's degree in Science, Engineering, or Technology.
- MBA with Operations, Supply Chain & Logistics or E-commerce specialization is a big plus.
- 8-10 years of program management experience in technology companies with a background in port operations, shipping lines, international trade, e-commerce, and logistics.
- Strengths in problem-solving, issue-resolution, attention to detail, and ability to multitask.
- Strong oral and written communication skills to influence others and the ability to think clearly, analyze quantitatively, and prioritize with sound judgement.
