Governance Manager

About the job
As a Governance Manager, you will be responsible for managing a team of governance specialists focused on compliance queries, operations, risk and controls, process improvement, and training. This role requires strong leadership skills and a commitment to fostering a high level of collaboration with various stakeholders, including customers, Relationship Managers (RMs), and compliance teams.

Key Responsibilities:

• Team Management and Leadership: Mentoring team members to achieve their personal growth agenda.
• Compliance and Ops Risk: Maintaining a high level of awareness regarding policy and procedures while fostering collaboration with customers, RMs, centers, and compliance teams.
• Operational Support: Acting as the main point of contact for the staff segment to provide relevant support.
• Remediation Projects & Training: Assisting the Senior Manager Governance in ongoing group and team projects and any thematic reviews as identified.
• Customer Centricity: Ensuring timely and meaningful engagement with customers on assigned alerts and remediation tasks while maintaining high communication standards.
• Stakeholder Management: Identifying key stakeholders and analyzing their needs and expectations.

Skills and Experience:

• University Degree in Business, Finance, Banking, Economics or equivalent is preferable.
• External certifications like ACAMs, ICA or any other risk management courses would be an advantage.
• 7-10 years of experience in the banking/financial industry managing business risk, operations, policies, and procedures.
• Experience in managing large teams.
• Knowledge of KYC and financial crime risks.
• Project management skills.
• Experience in managing internal risk forums.

Benefits and Perks:

• Competitive rewards and benefits
• Flexible work policy allowing for remote work
• Opportunities for professional development and career acceleration

Joining us presents an opportunity to be part of a leading financial services brand in the UAE as we continue to grow across both the UAE and our global offices.