About the Role
The Government Relations Officer is responsible for coordinating and processing all government-related requirements for the company, ensuring full compliance with UAE regulations and the timely completion of employee residency visas, licensing, permits, and other government transactions. Working closely with the People & Culture team and reporting to the Director of People & Culture, the role requires excellent knowledge of UAE government processes, strong attention to detail, confidentiality, and proactive management of all regulatory deadlines.
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Key Responsibilities
- Manage end-to-end employee employment visa, residence visa, work permit, Emirates ID, medical, and cancellation processes, including new applications and renewals.
- Maintain accurate tracking of visa, Emirates ID, passport, work permit and other government-document expiry dates, ensuring renewals and cancellations are completed within required timelines.
- Process and coordinate hotel-related government licences, permits and approvals, including relevant DTCM, Dubai Municipality and other authority requirements.
- Maintain up-to-date knowledge of UAE labour, immigration and government regulations, proactively advising the Director of People & Culture of regulatory or procedural changes affecting the hotel or its employees.
- Liaise directly with government authorities and relevant service providers, ensuring transactions, submissions and follow-ups are completed accurately and efficiently.
- Manage employee onboarding and offboarding government formalities, including visa issuance, status changes, cancellations and other immigration requirements.
- Maintain complete confidentiality and ensure the accuracy and integrity of all employee and government documentation, records, reports and supporting files.
- Work closely with the People & Culture and Finance teams to ensure government-related expenses, receipts, fines, reports and documentation are accurately tracked, submitted and reconciled.
Qualifications
- Minimum 2–3 years’ experience in a Government Relations / PRO role within the UAE, with hands-on experience managing employment visas, immigration, work permits and government transactions.
- Fluent Arabic and English speaker, with strong written and verbal communication skills.
- Strong working knowledge of UAE government systems, processes and regulations, including MOHRE, GDRFA/ICP, Emirates ID and relevant Dubai government portals.
- Previous experience within the hospitality/hotel industry, with exposure to DTCM, Dubai Municipality and hotel-specific government licensing and permit requirements.
Job Details
- Job Category: Talent & Culture
- Job Type: Permanent
- Job Schedule: Full-Time
