About the Role
The Sales Lead Generation role focuses on identifying and qualifying prospective customers through various inbound channels such as chat, incoming calls, and form submissions, while also engaging in outbound sales activities to develop leads until they are ready to connect with a sales executive. This position involves using both automated tools and manual efforts to accurately record sales prospecting activities within computer-based tracking systems. A fundamental understanding of Cloud Hosting, the company's solutions, and their value propositions is essential, as is providing enthusiastic interactions with every prospective customer. This role is ideal for a recent I.T. graduate keen on learning and growing their skills in an IT environment.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Critical Competencies
- Processes and summarizes key findings from a variety of information sources, recognizing when further information is needed to understand a situation better; generates multiple solutions and evaluates the pros and cons of each.
- Is motivated to generate new business opportunities that contribute positively to commercial outcomes.
- Develops a deep understanding of prospects' organizations, their key offerings, and their business goals and challenges to better address their needs.
- Gathers and documents background information about key leaders and decision-makers within prospects’ organizations, understanding their varying perspectives and styles.
- Builds knowledge of the industry in which prospects operate, including market trends, economic challenges, and the competitive landscape.
- Engages in industry associations to foster a professional network, seeking networking opportunities to connect with new prospects.
- Leverages existing data and resources to identify suitable prospects for company products, services, and solutions.
- Proactively asks customers for referrals and reaches out to communicate the value of the products, services, and solutions to keep a steady pipeline of prospects.
Key Responsibilities
- Maintains and manages a pipeline of marketing qualified leads until they meet the criteria to be passed to a Sales Executive.
- Meets monthly quotas for qualified leads passed to Sales.
- Handles inbound sales chats, calls, and form submissions from current and prospective customers.
- Utilizes product information effectively to engage potential customers regarding offerings.
- Conducts needs analyses to identify prospects' pain points and articulate how the company's solutions can address those needs.
- Researches market segments to find potential customers and initiates first contact.
- Develops new business through telephone, mass communication (such as email and social media) to introduce the company's solutions and identify appropriate buyers within the target market.
- Prepares and analyzes lead pipeline reports and dashboards.
Skills Required
- Expertise in lead generation, with the ability to identify and cultivate new business prospects across multiple sources, including inbound channels, prospect lists, events, and individual research.
- Strong communication skills, particularly in interactions with senior leaders within prospect organizations.
- Proficiency in building and nurturing prospect relationships through initiating interactions and conducting follow-ups to move qualified leads through the sales funnel.
- Ability to identify key buying influencers within prospects to assess budget and timelines.
- Competence in managing data for new and prospective clients within the company's CRM, ensuring accurate communications and documentation.
- High energy levels and resilience against discouragement.
- Customer-centric mindset.
- Fluency in both Arabic and English.
