About the Role
This role involves providing operational support in designing, developing, and deploying high-end graphics, visuals, videos, and other multimedia assets. The position focuses on creating interactive and accessible digital learning experiences that meet varying business requirements.
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Job Responsibilities
Operational
- Responsible for art direction and graphic/visual/multimedia design for all projects through conceptualisation, design, production, completion, and delivery as per business requirements.
- Collaborate closely with internal stakeholders, subject matter experts, instructional designers, learning consultants, and external partners for Graphics/Visual/Multimedia-intensive projects.
- Develop complex graphics assets, including concept and visual design, graphic user interfaces, illustrations, animations, and simulations to support business needs.
- Ensure all artifacts comply with the company’s brand identity standards and guidelines to safeguard brand integrity.
- Apply accessible and inclusive design practices in line with recognized standards (e.g., colour contrast, legible typography, captions, and alternative text) and provide guidance for continuous improvement through research and networking.
- Interpret business requirements and develop concepts that align with specific visual/graphic/multimedia guidelines while adhering to budget constraints.
- Conduct regular quality reviews and audits of deliverables to ensure alignment with industry best practices, internal standards, learning design principles, and documented processes.
- Collaborate with the Employee Experience and corporate communications team to support delivery channels, campaigns, and launch materials for learning initiatives and employee-facing communications.
- Provide creative consultation and visual storytelling support during the design phases of learning solutions.
- Perform other department duties related to this position as directed by the Head of the Department.
Additional Accountabilities
- Support the learning management system (LMS) team periodically to develop and enhance user interface and experience of the in-house LMS.
- Provide guidance, coaching, and knowledge transfer to local National interns and junior team members to build internal capability in graphic design, multimedia production, and digital learning development.
- Assist in the development of video, motion graphics, podcasts, and multimedia communication assets for learning initiatives.
- Explore and apply emerging tools, including AI-assisted design technologies, responsibly and in line with company policies, to enhance productivity and quality of internal multimedia deliverables.
About You
Qualifications
- Bachelor's Degree or Equivalent without prior experience.
Essential
- Relevant qualifications in graphic design, advertising, or a related discipline.
- Professional experience in graphic, visual, or multimedia design.
- Strong working knowledge of Mac/Windows platforms.
- Expertise in industry-standard design and multimedia software, including Adobe Creative Cloud (e.g., Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) and collaborative design tools such as Figma.
- Demonstrable experience in managing and developing graphics/visual/multimedia intensive digital learning solutions from initial concept to final output.
Preferred
- Experience in a multicultural environment.
- Comprehensive operational understanding of:
- Colour Theory and Relationships
- Typographic terms for type forms and specifications in typesetting
- Perspective and space relationships
- Page composition and grid structures
- The print production process and production techniques for print and digital media
- Photography and photographic processes
- User and user experience (UI/UX) interface design
- Videography fundamentals, including framing, lighting, audio considerations, and camera operation
- Hands-on experience with generative AI tools for image, video, animation, and voice-over production (e.g., Adobe Firefly, Microsoft Copilot), with the capacity to refine AI outputs to meet brand and quality standards.
- Ability to integrate AI into the design workflow for ideation, rapid prototyping, asset variations, and localization, including effective prompt writing.
- Awareness of responsible AI usage, including copyright and licensing of AI-generated content, data privacy, and brand safety considerations.
- Experience designing mobile-first and short-form content, including vertical video formats.
- A strong portfolio (online link preferred) showcasing graphic, motion, and digital learning work, ready for review upon request.
