About the Role
In this role, you will drive revenue to achieve the hotel's topline goals by proactively soliciting various business segments, including new business from small accounts, sourcing new leads, and re-engaging past business contacts. You will focus on implementing the property’s pricing strategy and support the hotel by managing internal mining efforts. This position requires a close partnership with leadership to establish competitive sales strategies that align with market dynamics and generate business. You will report directly to the Property Sales Leader and collaborate with hotel General Managers to prioritize sales-driven tasks, maximally leveraging high-priority accounts to increase production within the market.
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Responsibilities
- Work with the Property Sales Leader to identify key accounts and structure deployment efforts, ensuring effective funnel management for stakeholder hotels.
- Assist in identifying share shift targets and manage daily Status Change reports to close business opportunities.
- Solicit new business from small accounts and use internal lead referral tools to generate leads.
- Maintain up-to-date lead information in relevant systems to ensure accurate reporting.
- Conduct customer-facing sales activities, including site inspections, account solicitation, and participation in local events.
- Communicate market trends and insights to appropriate parties to adapt strategies effectively.
- Collaborate with other sales channels to maximize sales revenue and customer satisfaction.
- Drive revenue from local accounts by re-engaging past leads and identifying new targets, whilst activating local tactics to meet buyer needs.
- Perform additional duties as required to meet operational needs.
Candidate Profile
Education and Experience
Required:
- High school diploma or GED; 2 years of experience in sales and marketing, guest services, or related professional areas.
- OR a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related field with no work experience required.
Preferred:
- 4-year college degree; previous experience in proactive lead generation in hospitality; knowledge of property-specific business segments and overall hospitality industry.
Core Work Activities
- Manage sales activities and partner with the Property Sales Leader to develop sales strategies that align with market needs.
- Build relationships with accounts through networking and follow-up efforts, ensuring collaboration across sales channels.
- Handle customer care issues and support service excellence in every customer interaction.
- Stay engaged with property events to support account development and establish your presence in the local market.
Benefits
- Opportunity to work with a globally recognized luxury hotel brand.
- A dedication to fostering an inclusive and diverse work environment.
- Career development opportunities within an extensive portfolio of brands.
- Empowerment to excel in your role while representing the Gold Standards of the brand.
- Work in an environment that values your unique background and contributions, with a focus on excellence in service delivery.
