About The Role:
The Head of Business Development, KSA leads the identification, pursuit, and closing of new commercial opportunities across the Kingdom. This role owns the KSA new-business pipeline end-to-end — from prospecting and merchant/partner acquisition through to deal structuring and handover — working closely with the GCC Commercial Director to grow the merchant network, close market acquisition gaps, and expand the company's footprint with banks, telecom operators, retailers, and government-aligned entities.
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Key Duties & Responsibilities:
- Own and drive the KSA new-business pipeline, from lead generation through contract close, against defined revenue and growth targets.
- Build and execute a merchant network partnership strategy for KSA, identifying and closing gaps in merchant acquisition and coverage.
- Originate and manage relationships with banks, telecom operators, retailers, and enterprise partners across the Kingdom.
- Structure and negotiate commercial and partnership agreements, including JV, licensing, and merchant onboarding structures where relevant.
- Represent the company in market-facing engagements, RFPs, and strategic pitches, articulating the value of the loyalty/rewards platform and product suite (C-Cubed, DVote, gamification, OCR receipt scanning).
- Build and maintain a robust prospect and account database, using structured outreach and CRM discipline to track pipeline health.
- Align business development activity with Vision 2030 priorities and relevant sector initiatives, positioning the company as a partner of choice for national loyalty and engagement programs.
- Coordinate with product, delivery, and marketing teams to ensure smooth handover of won deals and consistent messaging in market.
- Manage, coach, and develop a team of KSA-based BD managers/executives, setting individual and team targets.
- Provide regular pipeline, forecast, and market-intelligence reporting to the GCC Commercial Director and leadership team.
Requirements:
- 10+ years of progressive business development, commercial, or partnerships experience, with a track record of new-logo acquisition and revenue growth in KSA.
- Experience in loyalty, rewards, fintech, telecom, retail technology, or related B2B technology/platform businesses preferred.
- Demonstrated ability to build and close a merchant or partner network from the ground up.
- Strong deal-structuring and negotiation skills, comfortable leading commercial and, where needed, JV discussions.
- Existing network across KSA banking, telecom, retail, or government-aligned sectors is a strong advantage.
- Familiarity with Saudi Vision 2030 frameworks and how they shape sector priorities and partnership opportunities.
- Fluent in Arabic and English (written and spoken).
- Bachelor's degree required; MBA or equivalent commercial/business qualification preferred.
Benefits:
- Comprehensive Wellbeing: Enjoy peace of mind with private medical insurance and life cover, plus extra days off for every year you're part of the team.
- Financial Growth: Reap the rewards of your hard work with annual profit share and competitive compensation packages.
- Work-Life Balance: Achieve optimal well-being with a hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
- Continuous Development: Expand your horizons through our commitment to learning and development opportunities.
- Perks and Privileges: Celebrate your journey with us through birthday offs, mobile allowances, transportation support, and a host of other employee-centric perks.
