About the Role
We are hiring a Head of Sales to lead the company's commercial growth across the UAE and Kuwait. This role involves owning the sales number end to end, winning new merchants, growing our existing partnerships, and leading the team that carries out these objectives.
This is a hands-on position where you will set the direction, lead from the front with key merchants, and help shape how the commercial team operates as we scale.
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Key Responsibilities
- Commercial strategy: Set the sales plan for the UAE and Kuwait, focusing on where to concentrate efforts, identifying target opportunities, and strategizing growth.
- Revenue ownership: Own the sales targets and develop a plan to achieve them.
- New business and account growth: Lead both merchant acquisition efforts and the growth of existing partner accounts.
- Key relationships: Personally negotiate and close important deals while building and maintaining senior relationships with merchants and retailers.
- Team leadership: Lead, coach, and develop the sales team, assisting with hiring as the team expands.
- Ways of working: Implement processes and standards for the team to enhance operational efficiency.
- Kuwait: Support the growth of our business in Kuwait in conjunction with the local team.
- Cross-functional partnership: Collaborate closely with product, risk, marketing, and operations teams to deliver the best offerings of the company to merchants.
Skills, Knowledge, and Expertise
Must-haves:
- Proven track record as a sales leader with ownership of revenue targets, combined with a passion for selling.
- Experience in leading and developing sales teams across both new business and account management sectors.
- Strong relationships with merchants and retailers throughout the GCC, particularly in the UAE.
- Excellent commercial judgment with the capacity to make sound recommendations.
- Ability to thrive in a fast-paced environment where parameters are still being defined.
Nice-to-haves:
- Proficiency in Arabic, both written and spoken.
- Background in payments, fintech, marketplace, e-commerce, or enterprise and SME sales leadership in related fields.
- Experience in Kuwait or other GCC markets.
- Experience within a high-growth company.
