About the Role
We are seeking an exceptional finance leader to join our airline as Head of Business Finance – B2C, providing strategic financial leadership to our consumer-facing business. This role will act as the key finance partner to Marketing, Digital, Loyalty and Customer Experience, driving profitability, revenue growth, and long-term value creation.
The successful candidate will combine strong commercial acumen with deep financial expertise to translate business strategy into actionable financial insights, enabling data-driven decision-making in a dynamic and highly competitive aviation environment.
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Role Responsibilities
- Serve as the trusted finance advisor to senior commercial B2C leadership.
- Support the development and execution of the airline's B2C growth strategy.
- Influence key business decisions through robust financial analysis and recommendations.
- Evaluate strategic initiatives, investments, partnerships, and new revenue opportunities.
- Monitor business performance against targets and provide actionable recommendations.
- Develop KPI frameworks and executive dashboards focused on revenue, profitability, and customer metrics.
- Drive accountability for financial performance across the B2C portfolio.
- Deliver timely insights to support executive decision-making.
- Lead financial evaluation of large-scale strategic initiatives and transformation programs.
- Build business cases and investment appraisals for new products, digital solutions, and customer-focused innovations.
- Identify risks and opportunities impacting revenue, margins, and overall financial performance.
- Lead and develop a high-performing team of finance professionals.
- Foster a culture of continuous improvement, innovation, and collaboration.
- Drive capability building in financial modelling, analytics, and business partnering.
- Promote strong governance, compliance, and financial controls.
About You
- Bachelor’s Degree or equivalent with a minimum of 10 years of job-related history.
- 5 years in an airline management position and people management expertise.
- Finance Business Partner to B2C divisions and stakeholders experience, preferably in large and structured Companies.
- Knowledgeable in airline operations, with a preference to commercial matters.
- Good command of the English language.
- Strong analytical skills with the ability to review variances and understand the business cycle and their impact on the profit and loss account.
- Excellent communication and presentation skills are a must, as is the ability to work effectively across the organization.
- Strongly developed “soft skills”, high level of integrity, open/transparent, team player.
- Passionate about digitalization and innovation.
- Excellent interpersonal skills with a customer-centric driven approach.
- Excellent organizational ability to set priorities and handle multiple tasks.
- Managerial skills: ability to delegate work, set clear direction, and manage workflow. Strong mentoring and coaching skills.
- Ability to train and develop subordinates' skills. Ability to foster teamwork among team members.
