About the Role
This position is responsible for leading the IT PMO and overseeing the IT portfolio to ensure that technology investments are strategically aligned, effectively prioritized, and successfully delivered. The role encompasses planning, budgeting, governance, delivery, and performance management while maintaining portfolio health, resource optimization, investment governance, and providing executive visibility to maximize business value from IT investments.
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Key Responsibilities
- Supports annual IT planning, demand consolidation, portfolio prioritization, CAPEX/OPEX budgeting, and investment allocation recommendations.
- Establishes PMO standards, governance, and delivery methodologies, ensuring projects are managed against approved scope, budget, timelines, and outcomes.
- Maintains clear visibility of portfolio health, including delivery, financials, risks, dependencies, and key constraints, driving timely intervention and escalation.
- Reviews business cases, investment prioritization, and CAPEX approval submissions, ensuring strategic alignment, financial justification, and value.
- Oversees resource demand, capacity, and allocation across projects and IT Lines of Business, optimizing internal and external resources against portfolio priorities.
- Governs the IT Change Request (CR) portfolio, ensuring changes are assessed, prioritized, resourced, funded, and tracked through delivery.
- Supports the IT Vendor Management function in collaboration with Procurement, overseeing vendor performance, commercial management, contracts and renewals, and external resource requirements across the project lifecycle.
- Oversees portfolio-level risks, issues, and cross-project dependencies, ensuring effective mitigation, resolution, and escalation.
- Reviews portfolio performance and benefits to drive reprioritization, resource or funding reallocation, re-scoping, or closure where required.
- Provides senior leadership with concise portfolio insights, forward-looking risks, and recommendations to support timely decision-making.
- Enhances PMO processes, tools, and capabilities, leveraging data, automation, and emerging technologies to improve governance, efficiency, and decision-making.
Qualifications
- Bachelor's Degree (3+ years)
- Specialization in IT or Engineering; MBA preferred.
- Fluent in English
- Experience in managing large IT portfolio projects, developing strategic partnerships, and workforce planning and management for large IT organizations.
- 10 - 12 years of relevant experience
- PMI / ITIL certification; SIX Sigma accreditation is an advantage.
Competencies
- Customer Focus
- Teamwork
- Effective Communication
- Personal Accountability & Commitment to achieve
- Resilience & Flexibility (Can-do attitude)
- Decision Making
- Inspiring & Developing Others
- Strategic Thinking
- Business Acumen
ISR Requirements
- Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team.
- Completes all required ISR awareness sessions and follows associated guidelines in day-to-day business operations.
