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Head of MLC GCCNA

Unlock employer Dubai, United Arab Emirates Direct to Company 1 hour ago · 02 Nov 2026

Financial

  • Estimate: $120k - $200k/yr*
  • Zero income tax location

Accessibility

  • Office Only
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

About the Role

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In this pivotal position, you will take on a strategic and collaborative role in managing the complex Commercial Management Liability & Crime portfolio across the GCCNA region. Your responsibilities will encompass product rollout, technical underwriting support, and broker partnership engagement, all while focusing on operational efficiency and ease of trade. This role is built on principles of partnership, precision, and performance, aimed at driving sustainable underwriting decisions and empowering teams through support and training.

Key Responsibilities

  • Manage portfolio focused on achieving profitable and sustainable growth, continuously assessing performance and making necessary adjustments.
  • Assist in project management for the rollout of new products, wording, facilities, quote pads, and bulletins across GCCNA.
  • Provide technical training to underwriters as needed.
  • Serve as a referral point for GCCNA underwriters on pricing, wording, and coverage, as well as exposure analysis and guidelines for regional referrals.
  • Prepare and/or support the head of Financial Lines in analyzing referrals prior to submission to the Program Team for approval.
  • Coordinate and rollout strategic initiatives with main broker partners.
  • Develop strategies to ensure ease of trade.
  • Underwrite risks within authority, utilizing a rigorous risk assessment process that considers loss control, claims history, and other risk management functions.
  • Ensure adherence to underwriting guidelines and regulations, managing all accounts according to company standards and audit requirements.
  • Develop and maintain strong relationships with brokers and clients across all territories.
  • Control expenses by managing them within budget and working on reducing the expense ratio through increased efficiency and productivity.

Requirements

Qualifications and Education:

  • Degree in business, economics, insurance, or marketing; insurance qualification is also beneficial. A finance degree or qualification is a plus.

Experience:

  • Must have Financial Lines experience, particularly with Management Liability and Crime underwriting, including Commercial D&O, POSI, Commercial Crime, EPL, etc.

Knowledge:

  • Thorough knowledge of the Financial Lines Insurance industry and experience in the Middle East, Africa, and European markets is a plus.
  • Excellent verbal and written communication skills are essential.
  • Strong entrepreneurial and leadership skills, along with strong presentation skills are required.
  • Proficiency in analyzing complex problems, interpreting operational needs, and developing integrated creative solutions is key.

Communication and Working Relationships

Internal:

  • Collaborate with Underwriting teams to manage a group of underwriters for profitable portfolio growth.
  • Engage with Claims and Actuarial teams to understand loss drivers and necessary underwriting actions.
  • Work with Operations to grasp the administrative functions supporting the business.
  • Assist Distribution teams in improving product marketing and sales strategies.

External:

  • Develop and maintain client relationships to better understand and appreciate client needs.
  • Build and grow business with brokers and cedants.

Key Competencies

  • Ability to deal with ambiguity and manage client-centric portfolios.
  • Strong negotiation skills and drive for results.
  • Advanced presentation and communication skills.
  • Innovative approach to risk solutions and strong business acumen.
  • Complex problem-solving capabilities.

Technical Competencies

  • Expertise in risk assessment and pricing.
  • Knowledge of regional distribution and market engagement.
  • Proficient in contractual analysis.

Contract & Benefits

We value in-person collaboration; our culture thrives on employees being primarily in the office for effective teamwork and support. We offer a comprehensive benefits package through our Total Rewards Program, focusing on your health, well-being, financial security, and professional development, ensuring peace of mind for you and your family.

Culture of Inclusion

We are dedicated to fostering a culture that celebrates diverse talents, backgrounds, and opinions. Our commitment to inclusion and belonging is upheld through various learning and cultural awareness activities, and Employee Resource Groups (ERGs) promote a supportive environment. The company is proud to be an equal opportunity employer, providing accommodations for applicants and employees with disabilities.

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