Head of Research

Revolut is seeking a Head of Market Research to lead a team responsible for delivering insights that drive strategic decisions. In this role, you will identify market opportunities, understand customer behavior, support product launches, and guide brand strategy. Your research will shape the future of our growth roadmap. You will build and lead a high-performing team of researchers while collaborating with senior stakeholders across various teams to ensure we stay ahead of the market.

Key Responsibilities:

• Lead brand tracking and consumer research across priority markets.
• Own and manage ongoing survey panels, ensuring robust outputs on brand metrics and campaign effectiveness.
• Collaborate with growth leads and marketing stakeholders to align research with campaigns.
• Manage and prioritize the pipeline of research requests and proactive survey opportunities.
• Work cross-functionally with data analytics to integrate findings into automated dashboards.
• Provide insights across the marketing spectrum from performance metrics to brand activity.
• Champion the strategic use of research to inform marketing decision-making.

Requirements:

• 6+ years of experience in market research, consumer insights, or brand strategy, ideally within high-growth tech, fintech, or digital-first environments.
• Proven leadership experience in building and scaling research teams.
• Expertise in qualitative and quantitative research methodologies.
• Solid business acumen to translate research into strategic guidance.
• Experience working closely with executive stakeholders and influencing decisions at the leadership level.
• Familiarity with research tools and data visualization platforms.
• Exceptional communication and storytelling skills.
• A forward-thinking and customer-centric mindset, with a passion for building a data-driven culture.

Diversity and Inclusion: Revolut is committed to seeking diverse talent and creating an inclusive workplace. We encourage applications from individuals with varied backgrounds and experiences to join our multicultural team.

Important Notice for Candidates: Please apply only through official Revolut channels. We do not utilize third-party services for recruitment. Always verify communications are from official Revolut emails. We will never ask for payment or personal financial information during the hiring process.

By submitting your application, you confirm that all information provided is accurate to the best of your knowledge and that you understand the implications of providing false information.